Does someone knows how to change the Encoding on SA 4500?
I would like to change it to "western european", some remote users having passwords containing accents are unable to authenticate against Active directory.
On the IVE, you go to Users>Resource Policies>Web>Encoding and create a policy there for the desired server(s) or all traffic and set the encoding there. This, however, is only used for web-based resources accessed through the IVE content intermediation engine and not auth traffic.
If this is authentication into the IVE, though, the browser settings will/should handle the encoding and not the IVE. The IVE will only pass on what it receives from the browser. If you look at a TCP dump, do you see failures with the accented characters?
Thanks for the feedback,
After extra investigations it turns out that our SA4500 sends correctly the password to AD but not to the one time password server ( we use strong authentication AD+one time password).
Password sent to the "one time password" server contains double byte character in the access challenge response message.