JSAM Warning - "Cannot read InternetSettings windows registry key. Please talk ..."

[kenlars_]

Full message is "Cannot read InternetSettings windows registry key. Please talk to your systems administrator".

Anybody see this, and know what it means? - user is on an XP SP2 machine.

I'm the systems administrator, and the user is talking with me. Sure would be nice to know what we should talk about.

[ben_]

Is there any restriction for the current loggod on user on his machine, so that JSAM is not able to access the registry? Or maybe is the key, JSAM is looking for missing at all.

I guess it's looking for keys like HKCU->Software\Microsoft\Windows\CurrentVersion\InternetSettings\*

[ruc_ · Accepted solution]

From Admin UI, under User Roles > SAM > options check the option "Skip web-proxy registry check"