JSAM does not Launch on macOS Catalina 10.15 when you use mobile hotspot

[hjangadi]

Hi experts,

Does anybody face this issue, If not I think you have never tried it hence you might not have faced this issue.

I have updated my MacOS to catlina 10.15. Since then JSAM does not launch when my Mac is connected to Mobile hotspot. Whereas this issue doesnt occur if Mac is connected to any wifi (private/public). Yes it is strange. 

JSAM does not Launch on macOS Catalina 10.15 if Mac is connected any mobile hotspot.

Do you have the same issue? do you have any solution?

May Pulse Secure technical team needs to try and help MacOs catalina user.

Thanks,

Harsha Angadi

[Ray]

How the mobile hotspot connection was treated in macOS catalina? USB tethering? My understanding is the mobile hotspot will be utilized as Wi-Fi connection, correct? Is it not the case?