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JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

raj99_
Occasional Contributor

JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Juniper Terminal Service is not loading on Windows 8.1 / IE 11..

 

I am seeing the following on Jconsole

 

Could someone help me resolve this issue?

 

Thanks in advance,

 

Java Plug-in 10.45.2.18
Using JRE version 1.7.0_45-b18 Java HotSpot(TM) Client VM
User home directory = C:\Users\RAJ
----------------------------------------------------
c:   clear console window
f:   finalize objects on finalization queue
g:   garbage collect
h:   display this help message
l:   dump classloader list
m:   print memory usage
o:   trigger logging
q:   hide console
r:   reload policy configuration
s:   dump system and deployment properties
t:   dump thread list
v:   dump thread stack
x:   clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Missing Application-Name: manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Permissions manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Application-Name: manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Permissions manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Application-Name: manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Permissions manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Missing Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
2014/01/03 18:19:27.458 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]enable_logging not set, default to 1.
2014/01/03 18:19:27.458 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]*************************************************************************************************
2014/01/03 18:19:27.458 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**********************************dsSetupApplet::init()******************************************
2014/01/03 18:19:27.458 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]*************************************************************************************************
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]browser: true, document: true, cookies: true
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][init] ******************Auto Start*****************************
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]dsSetupApplet - startSessionEx
SUNJVM Permissions
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]getSetupDirectory(): getting temp directory from java.io.tmpdir...
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]getSetupDirectory(): temp directory: C:\Users\RAJ\AppData\Local\Temp\
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Properties:
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]{http.agent=Mozilla/4.0 (Windows 8 6.2), package.restrict.definition.java=true, java.version.applet=true, java.rmi.server.RMIClassLoaderSpi=sun.plugin2.applet.JNLP2RMIClassLoaderSpi, browser=sun.plugin, http.auth.serializeRequests=true, java.vendor.applet=true, file.separator.applet=true, os.version.applet=true, acl.write=+, package.restrict.access.org.mozilla.jss=true, browser.version=1.1, java.class.version.applet=true, com.sun.security.enableCRLDP=true, https.protocols=TLSv1,SSLv3, acl.read=+, package.restrict.definition.com.sun.deploy=true, path.separator.applet=true, package.restrict.access.com.sun.deploy=true, package.restrict.definition.sun=true, package.restrict.definition.netscape=true, os.arch.applet=true, package.restrict.access.netscape=false, browser.vendor=Oracle, line.separator.applet=true, trustProxy=true, mrj.version.applet=true, package.restrict.definition.org.mozilla.jss=true, os.name.applet=true, sun.net.client.defaultConnectTimeout=120000, sun.net.http.errorstream.enableBuffering=true, package.restrict.access.sun=true, acl.write.default=, acl.read.default=, java.vendor.url.applet=true, javawebstart.version=javaws-10.45.2.18}
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.version=1.7.0_45
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.vendor=Oracle Corporation
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.home=C:\Program Files (x86)\Java\jre7
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.io.tmpdir=C:\Users\RAJ\AppData\Local\Temp\
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]os.name=Windows 8
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]os.arch=x86
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]os.version=6.2
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]user.name=RAJ
2014/01/03 18:19:27.473 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]user.home=C:\Users\RAJ
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]user.dir=C:\Users\RAJ\Desktop
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Action is null, get from parameter.
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Action parameter not set, default to startSession.
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Action=startSession
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]action=startSession
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_ALL_PARAMS=DSSETUP_BUILD_VERSION;DSSETUP_DOWNLOAD_URL;DSSETUP_INSTALL_ROOT;DSSETUP_STARTUP_EXE;DSSETUP_UNINSTALL_EXE;DSSETUP_CLIENT_VERSION;DSSETUP_SECURITY_PATCH;DSSETUP_REDIST;DSSETUP_COMP_MSVCR80;DSSETUP_COMP_MSVCP80;DSSETUP_COMP_MSATL80;DSSETUP_COMP_MSMFC80;BrowserType;BrowserProxy;BrowserProxySettings;DSIDCookie;DSPREAUTHCookie;ProductName;ProductVersion;DownloadPath;DownloadPath64;locale;enable_logging;DisplayName;PreviousNames;StartSessionReDir;UninstallReDir;ReDirURL;DisableCancel;AutoInstall;AdminPrivilegeRequired;InstallationRoot;IniFilePath;AutoStart;upgradeMode;UninstallSync;LaunchInstallerOnly;launchFromApplication;WaitStartTimeout;WaitEndTimeout;hotfix;CompatibleVersion;uploadlog;meeting_type;PleaseWaitTimeout;DSSETUP_DISABLE_LOGGING;DSSETUP_PROMPT_FOR_DOWNLOAD;DSSETUP_DEPENDENCIES;DSSETUP_REDIST_EXCLUDED;ProductManifest;DSSETUP_APP_VERSION_MIN;DSSETUP_APP_VERSION_MAX;SignInId;DSSETUP_AX_REVISION;DSSETUP_INSTALLER_PARAMETER;InstallerType
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_BUILD_VERSION=7.4.1.32327
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_DOWNLOAD_URL=/dana-cached/sc/JuniperSetupClientInstaller.exe
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_INSTALL_ROOT=AppData
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_STARTUP_EXE=JuniperSetupClient.exe
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_UNINSTALL_EXE=uninstall.exe
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_CLIENT_VERSION=7.4.1.32327
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_SECURITY_PATCH=1
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_REDIST=DSSETUP_COMP_MSVCR80
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSVCR80=Type=replicate;DisplayName=Microsoft.VC80.CRTR;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcr80.dll
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSVCP80=Type=replicate;DisplayName=Microsoft.VC80.CRTP;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcp80.dll
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSATL80=Type=replicate;DisplayName=Microsoft.VC80.ATL;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.ATL/atl80.dll
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSMFC80=Type=replicate;DisplayName=Microsoft.VC80.MFC;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.MFC/mfc80.dll
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSIDCookie=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSPREAUTHCookie=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ProductName=Juniper_Term_Services
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ProductVersion=7.4.0.23727
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DownloadPath=/dana-cached/termserv/neoTermServSetup.exe
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DownloadPath64=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]locale=en
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]enable_logging=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DisplayName=Juniper Terminal Services Client
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]PreviousNames=Neoteris Term Services,Neoteris_Term_Services
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]StartSessionReDir=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]UninstallReDir=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ReDirURL=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DisableCancel=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]AutoInstall=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]AdminPrivilegeRequired=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]InstallationRoot=AppData
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]IniFilePath=\Juniper Networks\Juniper Terminal Services Client\versionInfo.ini
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]AutoStart=true
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]upgradeMode=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]UninstallSync=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]LaunchInstallerOnly=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]launchFromApplication=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]WaitStartTimeout=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]WaitEndTimeout=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]hotfix=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]CompatibleVersion=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]uploadlog=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]meeting_type=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]PleaseWaitTimeout=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_DISABLE_LOGGING=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_PROMPT_FOR_DOWNLOAD=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_DEPENDENCIES=DSSETUP_COMP_MSVCP80
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_REDIST_EXCLUDED=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ProductManifest=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_APP_VERSION_MIN=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_APP_VERSION_MAX=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]SignInId=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_AX_REVISION=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_INSTALLER_PARAMETER=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]InstallerType=null
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**********************Send Data*******************
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_METHOD_NAME=startSession
Cookies=DSSignInURL=/; DSID=9e7492791f2a8105abda2a8441fee859; DSFirstAccess=1388791165; DSLastAccess=1388791171
Url=https://doitt.ra.nyc.gov/dana/term/winlaunchterm.cgi?row=0yes.resource_1263503854.979077.2&index=0&p...
BrowserType=ie
BrowserProxy=
BrowserProxySettings=
CertHash=null
Requester=java
DSSETUP_BUILD_VERSION=7.4.1.32327
DSSETUP_DOWNLOAD_URL=/dana-cached/sc/JuniperSetupClientInstaller.exe
DSSETUP_INSTALL_ROOT=AppData
DSSETUP_STARTUP_EXE=JuniperSetupClient.exe
DSSETUP_UNINSTALL_EXE=uninstall.exe
DSSETUP_CLIENT_VERSION=7.4.1.32327
DSSETUP_SECURITY_PATCH=1
DSSETUP_REDIST=DSSETUP_COMP_MSVCR80
DSSETUP_COMP_MSVCR80=Type=replicate;DisplayName=Microsoft.VC80.CRTR;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcr80.dll
DSSETUP_COMP_MSVCP80=Type=replicate;DisplayName=Microsoft.VC80.CRTP;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcp80.dll
DSSETUP_COMP_MSATL80=Type=replicate;DisplayName=Microsoft.VC80.ATL;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.ATL/atl80.dll
DSSETUP_COMP_MSMFC80=Type=replicate;DisplayName=Microsoft.VC80.MFC;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.MFC/mfc80.dll
ProductName=Juniper_Term_Services
ProductVersion=7.4.0.23727
DownloadPath=/dana-cached/termserv/neoTermServSetup.exe
locale=en
DisplayName=Juniper Terminal Services Client
PreviousNames=Neoteris Term Services,Neoteris_Term_Services
InstallationRoot=AppData
IniFilePath=\Juniper Networks\Juniper Terminal Services Client\versionInfo.ini
AutoStart=true
DSSETUP_DEPENDENCIES=DSSETUP_COMP_MSVCP80
Parameter0=signature=Mk88LUi97yOBij+9UaHSkpw137ipKQ2YEdTxAJi6GF9MeSxWDeXOqBd/g6T3z6WhN9mFk7rA3zQAuwMAsaAtM/m0B00a4gWtdIzi7RVEG/uOb72SxgUql7lBTSxxo+ucqTk3hhacYB4AqnOklFghdtSOBwiVffTutR+yqdxWqZvwH8eqkkPG1fouahhSZTi/AD8elNmbZANLVK/+Yju1yRvfhN04e8DRZYG9DngIxJ1WTrhrNKp15pfpGqK/ZlEgCpkOodclnfHZiCnBcj8O9sp/32SpnExF88b6CWbVlKu8xHJQUOuJgr5uO6dcHHCd6tzk9xTVPiH9xbIhtL+98Q==;BrowserType=ie;BrowserProxy=;BrowserProxySettings=
Parameter1=cert_md5=61451faa2bef940ee8ef6cab1cab7663;recordingEnabled=0;host=mspwva-dittsrds.doitt.nycnet;ip_address=10.152.194.110;ncp_read_timeout=90;user=;seed=39a3dbaae937063b;pw=e2236e12125f1cb85bd7481f88376118140a12306951f263279ceb60a9c376a85b8322c7b082f16400af987dba9fcedfef663aad51bca159c7533e9f41d84130787b21aba1d9ef2bb376e8f327a278c935c7beaac32740b388575cb5b3a44a9d4dc8b508ef;width=;height=;color_depth=16;session_type=0;using_wi=0;controlresources=1;connectdrives=1;connectprinters=1;allowclipboard=1;sport=3389;expoptions=125;usedomaincreds=0;sessionreliability=no;sessionreliability_port=0;logging=0;icaurl=;resource_id=resource_1263503854.979077.2;javafallback=1;appname=;ica_file=


2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**************************************************
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Try to launch extension.
2014/01/03 18:19:27.489 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extract JuniperExt.exe to C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe
2014/01/03 18:19:27.520 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extracted file :C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe
2014/01/03 18:19:27.520 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extract JuniperExt.exe.manifest to C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe.manifest
2014/01/03 18:19:27.520 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extracted file :C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe.manifest
2014/01/03 18:19:27.520 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]launch application: "C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe" Host=doitt.ra.nyc.gov;BrowserType=ie;BrowserProxy=;CertHash=null;DSSETUP_PARAMFILE=pipe
2014/01/03 18:19:27.754 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]write to process outputstream
2014/01/03 18:19:27.770 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]close process outputstream
2014/01/03 18:19:27.770 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]read to process inputstream
2014/01/03 18:22:38.954 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]wait for process "C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe" Host=doitt.ra.nyc.gov;BrowserType=ie;BrowserProxy=;CertHash=null;DSSETUP_PARAMFILE=pipe
2014/01/03 18:22:38.954 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]"C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe" Host=doitt.ra.nyc.gov;BrowserType=ie;BrowserProxy=;CertHash=null;DSSETUP_PARAMFILE=pipe process exit code: -1
2014/01/03 18:22:38.954 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]exitCode: -1 retCode: false
2014/01/03 18:22:38.970 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Invoke() end. retCode:false
2014/01/03 18:22:38.970 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]calling setupAppletReady: -1
2014/01/03 18:22:38.970 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]setupAppletReady calling m_browser.eval(dsJuniperSetupReady=-1Smiley Wink
ERROR: dsSetupPlatform.run() failed
2014/01/03 18:22:38.970 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][init] setup applet initialized

14 REPLIES 14
raj99_
Occasional Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Hi Nirmal,

I am seeing the following error now after updating security settings and adding exceptions: (not sure why i did not see this before)

Java Plug-in 10.51.2.13
Using JRE version 1.7.0_51-b13 Java HotSpot(TM) Client VM
User home directory = C:\Users\RAJ
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
cache: Initialize resource manager: [email protected]
basic: Added progress listener: [email protected]
basic: Plugin2ClassLoader.addURL parent called for https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Accessing keys and certificate in Mozilla user profile: null
security: JSS is not configured
network: Cache entry not found [url: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar, version: null]
network: Connecting https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar with proxy=DIRECT
network: Cache entry not found [url: file:/C:/Program%20Files%20(x86)/Java/jre7/lib/ext/sunec.jar, version: null]
network: Cache entry not found [url: file:/C:/Program%20Files%20(x86)/Java/jre7/lib/ext/sunjce_provider.jar, version: null]
network: Connecting http://doitt.ra.nyc.gov:443/ with proxy=DIRECT
security: Loading Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loaded Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loading SSL Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loaded SSL Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
network: Connecting https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar with cookie "DSSignInURL=/; DSID=a829cad01c3cef591c550382b5cac30d; DSFirstAccess=1390423478; DSLastAccess=1390423478"
network: Server https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar requesting to set-cookie with "DSLastAccess=1390423480; path=/; Secure"
network: Downloading resource: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
Content-Length: 227,838
Content-Encoding: null
network: Wrote URL https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar to File C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\61\2ee045bd-59d9340d-temp
security: Blacklist revocation check is enabled
security: blacklist: Reconstruct cache
security: blacklist: created: NEED_CREATE, lastModified: 1390423476669
security: blacklist: check contains WDBj0Ko9C7kPWlnuWyUQmxDrhP8=, state now NEED_CREATE
security: blacklist: check raw C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\security\blacklist.dynamic, false
security: blacklist: check raw C:\Program Files (x86)\Java\jre7\lib\security\blacklist, false
security: blacklist: check raw C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\security\blacklist, false
security: blacklist: save cache to C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\cache\security\blacklist.cache
security: Trusted libraries list check is enabled
security: Trusted libraries list file not found
network: SyncFileAccess.openLock: handled OverlappingFileLockException, remainint TO : 10000
cache: Create from verifier: JarSigningData{hasOnlySignedEntries=true, hasSingleCodeSource=true, hasMissingSignedEntries=false}
cache: Adding MemoryCache entry: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Trust for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar has ended: Wed Dec 31 19:00:00 EST 1969
security: Missing Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Missing Application-Library-Allowable-Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Loading Deployment certificates from C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loaded Deployment certificates from C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Loading certificates from Deployment session certificate store
security: Loaded certificates from Deployment session certificate store
security: Validate the certificate chain using CertPath API
security: Loading Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Loaded Root CA certificates from C:\Program Files (x86)\Java\jre7\lib\security\cacerts
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Obtain certificate collection in Root CA certificate store
security: Loading blacklisted.certs file: C:\Users\RAJ\AppData\LocalLow\Sun\Java\Deployment\security\blacklisted.certs
security: SHA-256Certificate finger print: F807A65B14382E9733915339ECDB9A23048A8FD46189584DD76EC80D0BDD8326
security: SHA-256Certificate finger print: 0CFC19DB681B014BFE3F23CB3A78B67208B4E3D8D7B6A7B1807F7CD6ECB2A54E
security: SHA-256Certificate finger print: 8420DFBE376F414BF4C0A81E6936D24CCC03F304835B86C7A39142FCA723A689
security: SHA-256Certificate finger print: A4B6B3996FC2F306B3FD8681BD63413D8C5009CC4FA329C2CCF0E2FA1B140305
security: The OCSP support is enabled
security: The CRL support is enabled
network: Connecting http://ocsp.verisign.com/ with proxy=DIRECT
security: blacklist: hasBeenModifiedSince 1390423476797 (we have 1390423476669)
network: CleanupThread used 307527 us
network: Connecting http://ocsp.verisign.com:80/ with proxy=DIRECT
security: OCSP Response: GOOD
network: Connecting http://ocsp.verisign.com/ with proxy=DIRECT
network: Connecting http://ocsp.verisign.com:80/ with proxy=DIRECT
security: OCSP Response: GOOD
network: Connecting http://ocsp.verisign.com/ with proxy=DIRECT
network: Connecting http://ocsp.verisign.com:80/ with proxy=DIRECT
security: OCSP Response: GOOD
security: Certificate validation succeeded using OCSP/CRL
Missing Application-Name manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
basic: Dialog type is not candidate for embedding
security: User has granted the privileges to the code for this session only
security: Saving certificates in Deployment session certificate store
security: Saved certificates in Deployment session certificate store
security: Grant socket perm for https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar : [email protected] (
("java.net.SocketPermission" "doitt.ra.nyc.gov" "connect,accept,resolve")
)

security: Trust for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar has ended: Wed Dec 31 19:00:00 EST 1969
security: Missing Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Missing Application-Library-Allowable-Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Validate the certificate chain using CertPath API
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
Missing Permissions manifest attribute in main jar: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Missing Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Missing Application-Library-Allowable-Codebase manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar
security: Validate the certificate chain using CertPath API
security: SSV validation:
running: 1.7.0_51
requested: null
range: null
javaVersionParam: null
Rule Set version: null
network: Created version ID: 1.7.0.51
network: Created version ID: 1.7.0.51
security: continue with running version
network: Created version ID: 1.7.0.51
network: Created version ID: 1.7
network: Created version ID: 2.2.51
security: --- parseCommandLine converted :
into:
[]
basic: Applet loaded.
basic: Applet resized and added to parent container
basic: PERF: AppletExecutionRunnable - applet.init() BEGIN ; jvmLaunch dt 327160 us, pluginInit dt 12448450 us, TotalTime: 12775610 us
2014/01/22 15:44:47.718 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]enable_logging not set, default to 1.
2014/01/22 15:44:47.718 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]*************************************************************************************************
2014/01/22 15:44:47.718 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**********************************dsSetupApplet::init()******************************************
2014/01/22 15:44:47.718 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]*************************************************************************************************
2014/01/22 15:44:47.724 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]browser: true, document: true, cookies: true
2014/01/22 15:44:47.724 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][init] ******************Auto Start*****************************
2014/01/22 15:44:47.724 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]dsSetupApplet - startSessionEx
SUNJVM Permissions
2014/01/22 15:44:47.725 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]getSetupDirectory(): getting temp directory from java.io.tmpdir...
2014/01/22 15:44:47.726 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]getSetupDirectory(): temp directory: C:\Users\RAJ\AppData\Local\Temp\
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Properties:
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]{http.agent=Mozilla/4.0 (Windows 8 6.2), package.restrict.definition.java=true, java.version.applet=true, java.rmi.server.RMIClassLoaderSpi=sun.plugin2.applet.JNLP2RMIClassLoaderSpi, browser=sun.plugin, http.auth.serializeRequests=true, java.vendor.applet=true, file.separator.applet=true, os.version.applet=true, acl.write=+, package.restrict.access.org.mozilla.jss=true, browser.version=1.1, java.class.version.applet=true, com.sun.security.enableCRLDP=true, https.protocols=TLSv1,SSLv3, acl.read=+, package.restrict.definition.com.sun.deploy=true, path.separator.applet=true, package.restrict.access.com.sun.deploy=true, package.restrict.definition.sun=true, package.restrict.definition.netscape=true, os.arch.applet=true, package.restrict.access.netscape=false, browser.vendor=Oracle, line.separator.applet=true, trustProxy=true, mrj.version.applet=true, package.restrict.definition.org.mozilla.jss=true, os.name.applet=true, sun.net.client.defaultConnectTimeout=120000, sun.net.http.errorstream.enableBuffering=true, package.restrict.access.sun=true, acl.write.default=, acl.read.default=, java.vendor.url.applet=true, javawebstart.version=javaws-10.51.2.13}
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.version=1.7.0_51
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.vendor=Oracle Corporation
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.home=C:\Program Files (x86)\Java\jre7
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]java.io.tmpdir=C:\Users\RAJ\AppData\Local\Temp\
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]os.name=Windows 8
2014/01/22 15:44:47.727 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]os.arch=x86
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]os.version=6.2
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]user.name=RAJ
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]user.home=C:\Users\RAJ
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]user.dir=C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Action is null, get from parameter.
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Action parameter not set, default to startSession.
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Action=startSession
2014/01/22 15:44:47.728 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]action=startSession
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_ALL_PARAMS=DSSETUP_BUILD_VERSION;DSSETUP_DOWNLOAD_URL;DSSETUP_INSTALL_ROOT;DSSETUP_STARTUP_EXE;DSSETUP_UNINSTALL_EXE;DSSETUP_CLIENT_VERSION;DSSETUP_SECURITY_PATCH;DSSETUP_REDIST;DSSETUP_COMP_MSVCR80;DSSETUP_COMP_MSVCP80;DSSETUP_COMP_MSATL80;DSSETUP_COMP_MSMFC80;BrowserType;BrowserProxy;BrowserProxySettings;DSIDCookie;DSPREAUTHCookie;ProductName;ProductVersion;DownloadPath;DownloadPath64;locale;enable_logging;DisplayName;PreviousNames;StartSessionReDir;UninstallReDir;ReDirURL;DisableCancel;AutoInstall;AdminPrivilegeRequired;InstallationRoot;IniFilePath;AutoStart;upgradeMode;UninstallSync;LaunchInstallerOnly;launchFromApplication;WaitStartTimeout;WaitEndTimeout;hotfix;CompatibleVersion;uploadlog;meeting_type;PleaseWaitTimeout;DSSETUP_DISABLE_LOGGING;DSSETUP_PROMPT_FOR_DOWNLOAD;DSSETUP_DEPENDENCIES;DSSETUP_REDIST_EXCLUDED;ProductManifest;DSSETUP_APP_VERSION_MIN;DSSETUP_APP_VERSION_MAX;SignInId;DSSETUP_AX_REVISION;DSSETUP_INSTALLER_PARAMETER;InstallerType
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_BUILD_VERSION=7.4.1.32327
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_DOWNLOAD_URL=/dana-cached/sc/JuniperSetupClientInstaller.exe
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_INSTALL_ROOT=AppData
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_STARTUP_EXE=JuniperSetupClient.exe
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_UNINSTALL_EXE=uninstall.exe
2014/01/22 15:44:47.729 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_CLIENT_VERSION=7.4.1.32327
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_SECURITY_PATCH=1
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_REDIST=DSSETUP_COMP_MSVCR80
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSVCR80=Type=replicate;DisplayName=Microsoft.VC80.CRTR;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcr80.dll
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSVCP80=Type=replicate;DisplayName=Microsoft.VC80.CRTP;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcp80.dll
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSATL80=Type=replicate;DisplayName=Microsoft.VC80.ATL;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.ATL/atl80.dll
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_COMP_MSMFC80=Type=replicate;DisplayName=Microsoft.VC80.MFC;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.MFC/mfc80.dll
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSIDCookie=null
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSPREAUTHCookie=null
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ProductName=Juniper_Term_Services
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ProductVersion=7.4.0.23727
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DownloadPath=/dana-cached/termserv/neoTermServSetup.exe
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DownloadPath64=null
2014/01/22 15:44:47.730 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]locale=en
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]enable_logging=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DisplayName=Juniper Terminal Services Client
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]PreviousNames=Neoteris Term Services,Neoteris_Term_Services
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]StartSessionReDir=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]UninstallReDir=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ReDirURL=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DisableCancel=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]AutoInstall=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]AdminPrivilegeRequired=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]InstallationRoot=AppData
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]IniFilePath=\Juniper Networks\Juniper Terminal Services Client\versionInfo.ini
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]AutoStart=true
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]upgradeMode=null
2014/01/22 15:44:47.731 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]UninstallSync=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]LaunchInstallerOnly=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]launchFromApplication=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]WaitStartTimeout=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]WaitEndTimeout=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]hotfix=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]CompatibleVersion=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]uploadlog=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]meeting_type=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]PleaseWaitTimeout=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_DISABLE_LOGGING=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_PROMPT_FOR_DOWNLOAD=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_DEPENDENCIES=DSSETUP_COMP_MSVCP80
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_REDIST_EXCLUDED=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]ProductManifest=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_APP_VERSION_MIN=null
2014/01/22 15:44:47.732 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_APP_VERSION_MAX=null
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]SignInId=null
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_AX_REVISION=null
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_INSTALLER_PARAMETER=null
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]InstallerType=null
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**********************Send Data*******************
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]DSSETUP_METHOD_NAME=startSession
Cookies=DSSignInURL=/; DSID=a829cad01c3cef591c550382b5cac30d; DSFirstAccess=1390423478; DSLastAccess=1390423480
Url=https://doitt.ra.nyc.gov/dana/term/winlaunchterm.cgi?row=8yes.1077723317.444839.0&index=0&perm=yes
BrowserType=ie
BrowserProxy=
BrowserProxySettings=
CertHash=null
Requester=java
DSSETUP_BUILD_VERSION=7.4.1.32327
DSSETUP_DOWNLOAD_URL=/dana-cached/sc/JuniperSetupClientInstaller.exe
DSSETUP_INSTALL_ROOT=AppData
DSSETUP_STARTUP_EXE=JuniperSetupClient.exe
DSSETUP_UNINSTALL_EXE=uninstall.exe
DSSETUP_CLIENT_VERSION=7.4.1.32327
DSSETUP_SECURITY_PATCH=1
DSSETUP_REDIST=DSSETUP_COMP_MSVCR80
DSSETUP_COMP_MSVCR80=Type=replicate;DisplayName=Microsoft.VC80.CRTR;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcr80.dll
DSSETUP_COMP_MSVCP80=Type=replicate;DisplayName=Microsoft.VC80.CRTP;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.CRT/msvcp80.dll
DSSETUP_COMP_MSATL80=Type=replicate;DisplayName=Microsoft.VC80.ATL;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.ATL/atl80.dll
DSSETUP_COMP_MSMFC80=Type=replicate;DisplayName=Microsoft.VC80.MFC;ProductVersion=8.0.50727.762;DownloadPath=/dana-cached/sc/_fullname_.exe;InstallationRoot=ApplicationDir;IniFilePath=/Microsoft.VC80.MFC/mfc80.dll
ProductName=Juniper_Term_Services
ProductVersion=7.4.0.23727
DownloadPath=/dana-cached/termserv/neoTermServSetup.exe
locale=en
DisplayName=Juniper Terminal Services Client
PreviousNames=Neoteris Term Services,Neoteris_Term_Services
InstallationRoot=AppData
IniFilePath=\Juniper Networks\Juniper Terminal Services Client\versionInfo.ini
AutoStart=true
DSSETUP_DEPENDENCIES=DSSETUP_COMP_MSVCP80
Parameter0=signature=eYNn4mCN37ArICSqsGFkGyaFYlkKhrIGruYzk5mX1hMBG3MhxL/1PlXAYXTbYikIxopWn84sBK+fH6auAfPDkatj+1MLkwZkIdDv4Do5W8lzyaRxkh3rAiugTTn0L7WDC/p2hVVcYxY+GroJHV7iZpGsgGJ4BS8rpZfYOdrG4TePsPke5KxjGG4KRG+0vMURsjgJi++p6bdG+ZsbBsU0Wp9t2gJpWBA7EkVcGvYL4Ep5I5kzEMMr5aQjIEDpokB8YTFuI1Op7VcYfPILTHDJ58Sa1oYAPPzW6W5l6cLD4YKHywcMN2nRfs3cZ81OZVxiR+H1EOBnJCA5K9wDaAm+XA==;BrowserType=ie;BrowserProxy=;BrowserProxySettings=
Parameter1=cert_md5=61451faa2bef940ee8ef6cab1cab7663;recordingEnabled=0;host=mspwva-dittsrds.doitt.nycnet;ip_address=10.152.194.110;ncp_read_timeout=90;user=;seed=399e07a692ad5e53;pw=9ed563fcdefdd11145b7f2cadadaaed0f7e24dfe8f13f9b5eb5fc2394e5bed617a2a95d72c5e30d9c448c2b255a6fc36f8d342037eeaf7ff96085fa7ef1fe57dda6a2a047e31ce3df0b9b91dcabfac397bc4e5986b9a6f33cf1a2e03333bb09292fc0986ae;width=;height=;color_depth=24;session_type=0;using_wi=0;controlresources=1;connectprinters=1;allowclipboard=1;audiomode=1;expoptions=125;usedomaincreds=0;sessionreliability=no;sessionreliability_port=2598;logging=0;icaurl=;resource_id=1077723317.444839.0;javafallback=0;appname=;ica_file=


2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]**************************************************
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Try to launch extension.
2014/01/22 15:44:47.733 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extract JuniperExt.exe to C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe
2014/01/22 15:44:47.741 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extracted file :C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe
2014/01/22 15:44:47.741 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extract JuniperExt.exe.manifest to C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe.manifest
2014/01/22 15:44:47.742 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Extracted file :C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe.manifest
2014/01/22 15:44:47.742 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]launch application: "C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe" Host=doitt.ra.nyc.gov;BrowserType=ie;BrowserProxy=;CertHash=null;DSSETUP_PARAMFILE=pipe
2014/01/22 15:44:48.168 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]write to process outputstream
2014/01/22 15:44:48.168 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]close process outputstream
2014/01/22 15:44:48.168 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]read to process inputstream
2014/01/22 15:44:48.318 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Response from process inputstream:C:\Users\RAJ\AppData\Roaming\Juniper Networks\Setup Client\
2014/01/22 15:44:48.318 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]wait for process "C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe" Host=doitt.ra.nyc.gov;BrowserType=ie;BrowserProxy=;CertHash=null;DSSETUP_PARAMFILE=pipe
2014/01/22 15:44:48.319 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]"C:\Users\RAJ\AppData\Local\Temp\JuniperExt.exe" Host=doitt.ra.nyc.gov;BrowserType=ie;BrowserProxy=;CertHash=null;DSSETUP_PARAMFILE=pipe process exit code: 100
2014/01/22 15:44:48.319 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Launch C:\Users\RAJ\AppData\Roaming\Juniper Networks\Setup Client\JuniperSetupClient.exe and retry
java.io.IOException: Cannot run program "C:\Users\RAJ\AppData\Roaming\Juniper": CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessBuilder.start(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at java.lang.Runtime.exec(Unknown Source)
at dsSetupClient.invoke(dsSetupClient.java:246)
at dsSetupAppletImpl.runApp(dsSetupAppletImpl.java:559)
at dsSetupPlatform.run(dsSetupPlatform.java:9)
at dsSetupAppletImpl.startSessionEx(dsSetupAppletImpl.java:58)
at dsSetupApplet.init(dsSetupApplet.java:117)
at com.sun.deploy.uitoolkit.impl.awt.AWTAppletAdapter.init(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified
at java.lang.ProcessImpl.create(Native Method)
at java.lang.ProcessImpl.<init>(Unknown Source)
at java.lang.ProcessImpl.start(Unknown Source)
... 12 more
2014/01/22 15:44:48.321 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]Invoke() end. retCode:true
2014/01/22 15:44:48.321 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]setupClient.getResponse()=C:\Users\RAJ\AppData\Roaming\Juniper Networks\Setup Client\

2014/01/22 15:44:48.321 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]StartSessionReDir=null
2014/01/22 15:44:48.322 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]calling sessionStarted
2014/01/22 15:44:48.325 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]calling setupAppletReady: 1
2014/01/22 15:44:48.325 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]setupAppletReady calling m_browser.eval(dsJuniperSetupReady=1Smiley Wink
2014/01/22 15:44:48.331 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1]runApp(startSession) = false
ERROR: dsSetupPlatform.run() failed
2014/01/22 15:44:48.331 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][init] setup applet initialized
basic: Applet initialized
basic: Starting applet
basic: completed perf rollup
basic: Applet made visible
basic: Applet started
basic: Told clients applet is started
basic: Starting applet teardown
2014/01/22 15:44:48.398 dsSetupApplet [Thread: thread applet-dsSetupApplet.class-1][destroy] (autoStart) setup applet destroyed
basic: Finished applet teardown
basic: Removed progress listener: [email protected]
basic: PluginMain.unregisterApplet: 1 from mananger [email protected]

SNC_
New Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Hi Raj,

 

From the Java console log we can see that the IVE version you are running is 7.4R1.IVE supports Windows 8.1 and IE 11 browser only from 7.4R7. 

 

you can refer to supported platform of 7.4R7 on the below link.

http://www.juniper.net/techpubs/software/ive/releasenotes/j-sa-sslvpn-7.4r7-supportedplatforms.pdf

 

Regards,

Nirmal

zanyterp_
Respected Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

In addition to the non-support prior to 7.4R7, JRE 1.7.0_u45 introduces additional security measures that may prevent launch. What is the error message you see?
raj99_
Occasional Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Nirmal,

 

Thanks very much for the prompt reply. How can I download IVE 7.4 R7?

 

I am seeing following error in jconsole:

 

Java Plug-in 10.51.2.13
Using JRE version 1.7.0_51-b13 Java HotSpot(TM) Client VM
User home directory = C:\Users\RAJ
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
Missing Application-Name manifest attribute for: https://doitt.ra.nyc.gov/dana-cached/sc/JuniperSetupClientApplet.jar

 

On Front end, I am getting something like, due to java security issues, this program will be blocked...

 

It would be great if you can help me fix this issue.

 

Thanks in advance,

 

Raj

 

 

ruc_
Regular Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

This can be fixed by upgrading the SSL VPN gateway device or using the workaround of Exception Site list, both these options are desribed in http://kb.pulsesecure.net/InfoCenter/index?page=content&id=kb28704

SNC_
New Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Hi Raj,

 

You can download IVE 7.4.RX version from the juniper support site. Please find the below link.

http://www.juniper.net/support/downloads/?p=sa4500#sw

 

Upgrading the Java version on the client computer to Java 7 update 51, older versions of Java Applets used by Juniper's SSL VPN solution may be blocked. This issue has been resolved  in Secure Access (SA) version 7.1R17, 7.3R9, 7.4R7, 8.0R1 and later versions. The issue was resolved by adding the "permissions" attributes within the manifest file.

 

If you are not able to upgrade your device to the above mentioned versions, you can also follow the workaround provided on the below link.

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB28704

 

Regards,

Nirmal

 

raj99_
Occasional Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Thanks for the reply. I was not able to download it but I tried the workaround. Juniper client is not launched and I am not seeing any error on jconsole. Below is what I see on jconsole.

 

Thanks a bunch again..hope my issue will be resolved soon..

 

Java Plug-in 10.51.2.13
Using JRE version 1.7.0_51-b13 Java HotSpot(TM) Client VM
User home directory = C:\Users\RAJ
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------

jayLaiz_
Super Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

windows 8.1/ie 11 is supported fully from 7.4r7 onwards, there is no workaround.JTAC recommended version is 7.4r7

 

Regards,

Jay

raj99_
Occasional Contributor

Re: JUNIPER TERMINAL SERVICE IS NOT LOADING ON WINDOWS 8.1/IE 11

Thanks Jay.

 

Can you please let me know how can I download it? I am not able to download it with my user account. Does it need to be some special corporate account?