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Juniper Network Connect VPN Client - Stuck on Reconnecting

SOLVED
joseph.k.irvine.
New Contributor

Juniper Network Connect VPN Client - Stuck on Reconnecting

Hello,

We are using the Juniper Network Connect VPN Client, version 7.4, to connect to a VPN. Recently the software has quit working. Every time we go to connect from an organizational machine, it gets never finishes the connection and gets stuck in a "reconnecting" loop. We are running Windows 7 Pro on the desktops in question.

We have determined that it is, in fact, the set of machines we are using with our organization. When installing the client on a different machine not managed by the organization we can connect fine, ruling out issues with individual accounts or network/firewall issues.

I believe it was probably a group policy that was pushed. Our organization is so large that finding out who changed what is taking a while. Curious if anyone has ever seen any registry settings or GPOs related to this. I have attached two screenshots we see in the logs while the reconnecting loop is in progress. Any help would be appreciated!

Thank you,

Joseph Irvine

1 ACCEPTED SOLUTION

Accepted Solutions
joseph.k.irvine.
New Contributor

Re: Juniper Network Connect VPN Client - Stuck on Reconnecting

Found the answer. Wound up running the follow as a BATCH script.

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers" /f
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Hashes" /f
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols" /f

exit

Thank you,

Joseph Irvine

View solution in original post

1 REPLY 1
joseph.k.irvine.
New Contributor

Re: Juniper Network Connect VPN Client - Stuck on Reconnecting

Found the answer. Wound up running the follow as a BATCH script.

reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers" /f
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Hashes" /f
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols" /f

exit

Thank you,

Joseph Irvine

View solution in original post