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Juniper Terminal Services Client Drops to 8-bit Resolution

mtessier_
Frequent Contributor

Juniper Terminal Services Client Drops to 8-bit Resolution

I'm curious if anyone else is seeing this issue. It appears that on some Windows 8 devices the Juniper Terminal Services client will hang for a moment and then reconnect at 8-bit color depth.

I am having trouble narrowing down what other factors are influencing this behavior. I tested for about 6 hours using a Windows 8 device with a Verizon MiFi and only saw the issue twice.

Then, surprisingly when using the same device with a wired internet connection (gigabit network, 25 Mbp bandwidth) the issue happens every five to ten minutes.

Is anyone else experiencing this? Thanks!