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JuniperClientSetup hangs on Bind to Port 3333

SOLVED
New Contributor

JuniperClientSetup hangs on Bind to Port 3333

Attempting to connect to my work network this morning vis SSLVPN.

 

Java prompted me to update and I'd updated to 7.51 this morning.

 

when I tried to conect to my employer's network (Network Connect, Start Button) it wanted to install Juniper Client Setup, and allowing that to occur left me at the same place.

 

Current version information

 

JuniperSetupClient.exe

Thu Jan/16/2014 10:14:23 Central Standard Time
Build Version:   7, 1, 6, 17115
Product Version: 7, 1, 6, 17115
Operating System: Windows 7
Service Pack: Service Pack 1
Internet Explorer Version: 9.11.9600.16476
User Name: Owner
mfc42.dll: 6.06.8063.0
msvcrt.dll: 7.0.7601.17744 (win7sp1_gdr.111215-1535)
wininet.dll: 11.00.9600.16428 (winblue_gdr.131013-1700)
ws2_32.dll: 6.1.7600.16385 (win7_rtm.090713-1255)

 

If the directories are absent, the clientsetup will run,

 

C:\Users\Owner\AppData\Roaming\Juniper Networks\

 

was created and when I hit close on that dialogue nothing appeared to happen

 

I opened task manager (SysInternals Process explorer) and JuniperSetupClient.exe is present in my list of running proceses, CPU time made it to 0:00:00.078 and is not changing.

 

The debuglog.log finished verifying it's helper, started JuniperSetupSocket, and shows Bind to port 3333 and that's the last entry in my log file.  

 

I've repeated this process a few times and this is the point it's just hanging at that point.   I am not aware of anything that would have changed port security or anything similar and I would expect it would error out if the bind failed, but so far no. 

 

Help?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Super Contributor

Re: JuniperClientSetup hangs on Bind to Port 3333

Open the java control panel > security and then try adding the SA/MAG URL https://ivehost under the exception site list and try.

 

Regards,

Jay

View solution in original post

2 REPLIES 2
Highlighted
Super Contributor

Re: JuniperClientSetup hangs on Bind to Port 3333

Open the java control panel > security and then try adding the SA/MAG URL https://ivehost under the exception site list and try.

 

Regards,

Jay

View solution in original post

Highlighted
New Contributor

Re: JuniperClientSetup hangs on Bind to Port 3333

I added that and my company's main url.

 

Next attempt I received a dialogue message asking if I wanted to download the install, clicked yes and successfully installed the software and connected.

 

Thank you for your assistance!