There is a PR open for this issue: PR591538. I have been unable to replicate the issue so far on iOS 4.3 and 4.2.1.
Have you tried to "reset all settings" to see if this resolves the issue? Obviously this would not be our recommended fix. I am curious to see if you can still replicate the issue after factory resetting the iOS device.
That is funny that you mention that PR. When I first installed Pulse on my iPad I did have that same issue. Totally forgot about it. Did the reset and it worked fine.
I can now replicate the issue. It seems to happen when the language (iOS setting) is set to Italiano. If you see the issue in another language, please let us know.
Our developers are working on a solution for this now.
As for a temporary work around you can do the following:
I think I got the problem that look likes that you discuss here.
logon with iPhone 4.3.2 works fine
I push the same profile to the iPad and it doesn't work.
every time i start the junos puls client I got enable - that's confusing. - not normally
configuration is avalable and checked again and again
error message on SA Box - no certificate
error message on iPad missing certificate
error message in logs from iPad
- pppcontroller_sendmsg returns error -1
other messages in log thats confusing me
info LoginManager::Redirected from https://ip_of_gw/dana-na/auth/url_7/login.cgi?realm=iPhone to https://188.8.131.52/dana-na/auth/url_7/welcome.cgi?p=no-cert
why no-cert ??'
Error>: VPN Controller: cannot find VPN Bundle 'net.juniper.sslvpn' for service = BF3B3DB8-196D-4C91-BFFD-FFF0E244787C
<Error>: SCNC Controller::vpn_ipc_send cannot find plugin for net.juniper.sslvpn
VPNConfigurationSendMessage failed for type 10: Error Domain=com.apple.SystemConfiguration Code=0 "The operation couldnt be completed
what other steps could be helpful to find the problem
If necessary I could provide you the whole log - it is i our lab