We use SA 4500 platform (74r8) and JunosPulse to connect laptop client to Corporate network. The VPN is configured to used ESP type.
sometimes, users are disconnected after few minutes. Sometime, during 30mn, users are disconnected 3 or 4 times. And after, user can stay connected several hours.
Do you have an idea to investigate the problem ? Do you know if there are lot of prerequistes for this type of VPN (between laptop and SA4500 with JunosPluse client) ?
If Pulse is installed on a master image that you use to build client laptops, there is a process you must follow. Failure to do so can result in random disconnects.
More information can be found here:
Yes have SSL fail back enabled with default values. I have configured the VPN mode SSL only this morning and I will test and wait if users have the same problem with SSL mode only (before, I was in ESP mode with SSL faill back with default values)
I come back with my problem. I changed the configuration to use only SSL VPN ant not ESP but the problem is already not fixed.
I have user without problem of disconnecting and other user where sometime, user can be connecting several hours without problem and sometime, the connexion is broken many time (sometime after few minutes only)
The JunosPulse client is embadded on our master of laptop. there is a specific configuration of the JunosPulse client if the client is embadded in a master image ? Which others configuration I can check to try to understand the problem and try to solve it ?