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Latest esap version 3.3.4 does not detect Windows Defender 1809

SOLVED
Occasional Contributor

Latest esap version 3.3.4 does not detect Windows Defender 1809

Hi

Recently one of our users upgraded to 1809 and even though we have the latest ESAP version installed and we allowed any AV software his connection still getting refused because "no AV software is installed".

I then tried to install a clean 1809 machine and the problem exists there as well.

Who do I contact to ask for a new ESAP that supports Windows Defender on Windows 10 1809? This is about to become a major problem...

3 REPLIES 3
Occasional Contributor

Re: Latest esap version 3.3.4 does not detect Windows Defender 1809

I can't seem to delete this post. I've since found we simply need to upgrade our device to the latest version.

 

https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43907

 

Occasional Contributor

Re: Latest esap version 3.3.4 does not detect Windows Defender 1809

We are running the 8.3R7 which is listed as compatible in the KB article and Defender is still failing for a couple different hosts I have tested..

 

-Stephen

Moderator

Re: Latest esap version 3.3.4 does not detect Windows Defender 1809

If you have not already done so, please open a case with our support team to get it looked at