Hi
We have a user who can connect to our VPN using Pulse Secure for android, and the Network connect (Java) application for windows.
There is a Mac version of the product which they have installed, however it does not permit them to sign-in.
The message displayed is: Only administrators can sign on.
I have checked and they are set as an administrator on the Mac, the version is Mac OSX 10.
Please can anyone help with why this doesn't work on the Mac and what we need to do - it works correctly when accessed via the other platforms.
I presume this is a client setup issue, but i cannot find any indication of what is required - beyond the user being an 'Admin' on the mac.
Thanks in advance