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MacBook Air Catalina Pulse Secure blocks the Internet

JS1201
New Member

MacBook Air Catalina Pulse Secure blocks the Internet

Hi,

I have a very urgent problem cause I have to write several essays for university. 
My university works with pulse secure to use the online library at home. I have a MacBook Air (Catalina) and if I start pulse secure the internet does not work whether it is connected or not or I have completely closed pulse secure. So I cannot do any research. 
I would appreciate any advice.  
Thank you! 

1 REPLY 1
r@yElr3y
Moderator

Re: MacBook Air Catalina Pulse Secure blocks the Internet

Can you please reproduce the issue and share the pulse client logs for review?

 

Pulse Client Logs:

1. Open Pulse Client.
2. File >> Logs >> Annotate >> "test"
3. File >> Logs >> Log level >> Detailed.
4. Replicate the issue. Don't disconnect the VPN.
5. File >> Logs >> Save as.

PCS Expert
Pulse Connect Secure Certified Expert