cancel
Showing results for 
Search instead for 
Did you mean: 

Message or PoPUp to PDC when Loginauthentication failed

sthon
Occasional Contributor

Message or PoPUp to PDC when Loginauthentication failed

we have the following scenario:
- Client is connecting via PDC and Certificate authentication
- Client uses the wrong certificate and gets "login failed"
- Due to auto reconnect function, the client tries again and again and again

is there any possibillity to "push" a message to the client.
I only know the possibility to pop up a Message, triggered by a User Role, but this could only be done, when the user authenticated successfully.

thx for any ideas

4 REPLIES 4
r@yElr3y
Moderator

Re: Message or PoPUp to PDC when Loginauthentication failed

@sthon Pre-Auth notification should show a message to the users even before authentication. You can create a notification and map to it to the signing-in policy as pre-auth type.

PCS Expert
Pulse Connect Secure Certified Expert
sthon
Occasional Contributor

Re: Message or PoPUp to PDC when Loginauthentication failed

[email protected] I know, that I can use a pre-auth notification.
But at this point I did not know, if the user is using the right or wrong certificate ;-)

My goal would be to popUp a notification, when I see that authentication fails, in cause of a wrong certificate .
Any idea how to do that ?

sthon
Occasional Contributor

Re: Message or PoPUp to PDC when Loginauthentication failed

[email protected] 
some more ideas ?

r@yElr3y
Moderator

Re: Message or PoPUp to PDC when Loginauthentication failed

@sthon Only other way that I can think of is by using custom message in the EAP errors. This can be achieved using the Pulse client branding technique. We should be able to modify the EAP error message shown to the users, but that will happen during the failures.

 

https://docs.pulsesecure.net/WebHelp/PDC/9.0R1/Content/PDC_AdminGuide_9.0R1/Pulse_Secure_Client_Cust...

PCS Expert
Pulse Connect Secure Certified Expert