Hello Everyone,
Recently upgraded IVE OS from 6.3R3 to 6.5R2. The upgrade went flawlessly. Went it came time to do my end-of-month metrics, I seem to be missing 6 1/2 days worth of Statistics under System > Log/Monitoring > Statistics. The data from the day of the upgrade and the previous 6 days back were missing. All the other days of the month were OK.
Is this by design? I don't seem to recall this ever happening when we did the previous upgrade. Nothing to cry home about but may need to add a step to our procedure so we can anticipate this during our next upgrade.
Has anyone else come across this?
Thanks.
I've been using the SA product since it was the Neoteris IVE on release 3.1.
The behavior you are mentioning has occurred with every upgrade I have done. At least in 6.5r2, and I think earlier, the counts you are missing are written to the event log during the upgrade process.
Ken