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NC Error Message 23712

kenlars_
Super Contributor
‎10-22-2008 11:21:AM
‎10-22-2008 11:21:AM

NC Error Message 23712

Anyone see this message upon connection attempt? I have some users who see it often, but it is typically transient. When this error is seen, something like this in typically in the NetworkConnect.log -

2008/10/20 11:16:22.850 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:0.
2008/10/20 11:16:23.852 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:1.
2008/10/20 11:16:24.853 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:2.
2008/10/20 11:16:25.855 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:3.
2008/10/20 11:16:26.872 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:4.
2008/10/20 11:16:27.874 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:5.
2008/10/20 11:16:28.875 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:6.
2008/10/20 11:16:29.877 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:7.
2008/10/20 11:16:30.879 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:8.
2008/10/20 11:16:31.880 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:9.
2008/10/20 11:16:32.882 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:10.
2008/10/20 11:16:33.884 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:11.
2008/10/20 11:16:34.885 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:12.
2008/10/20 11:16:35.903 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:13.
2008/10/20 11:16:36.904 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:14.
2008/10/20 11:16:37.906 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:15.
2008/10/20 11:16:38.907 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:16.
2008/10/20 11:16:39.909 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:17.
2008/10/20 11:16:40.911 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:18.
2008/10/20 11:16:41.912 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:19.
2008/10/20 11:16:42.914 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:20.
2008/10/20 11:16:43.916 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:21.
2008/10/20 11:16:44.933 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:22.
2008/10/20 11:16:45.934 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:23.
2008/10/20 11:16:46.936 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:24.
2008/10/20 11:16:47.938 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:25.
2008/10/20 11:16:48.939 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:26.
2008/10/20 11:16:49.941 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:27.
2008/10/20 11:16:50.943 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:28.
2008/10/20 11:16:51.944 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: adapter {198BDAF6-8A7D-4D5F-ADE8-54190B085966} IP 0.0.0.0, i:29.
2008/10/20 11:16:52.946 dsNcService: t3EC "DebugId" 'adapter' [Debug] adapter: Failed to configure adapter after 30 tries
2008/10/20 11:16:52.946 dsNcService: t3EC "DebugId" 'session' [Debug] session: Error in handling config!
2008/10/20 11:16:52.946 dsNcService: t3EC "DebugId" 'session' [Debug] session: disconnecting from ive my.secureappliance.com with reason 4

Anybody got any ideas?

0 Kudos
3 REPLIES 3
Wyle_
Occasional Contributor
‎10-24-2008 11:53:AM
‎10-24-2008 11:53:AM

Re: NC Error Message 23712

Yep. I was dealing with these errors for a while until I reduced the MTU size on my external port of my SA-4000 to 1400.

That lasted about 4 months. Now everybody who installs SP3 for WinXP is getting NC errors of various types including that one. Its especially bad after a reboot. Some have to continually re-install the components to just be able to connect via NC at all.

0 Kudos
Jickfoo_
Super Contributor
‎10-27-2008 11:41:AM
‎10-27-2008 11:41:AM

Re: NC Error Message 23712

I can throw my hat in the ring and concur with Wyle. On large scale NetConnect deployments you will get about 5-10% of your users complaining about weird errors, disconnects, and installation and upgrade problems. It's the nature of the beast. 3 years I've spent troubleshooting. Put out a fire in one spot and another will pop up. I recently had a technician tell me NetConnect is not meant to replace your traditional IPSEC VPN. That NetConnect was bit of an afterthought as IVE was originally meant to only rewrite web pages and such. Yikes!! I would have love to have known that 3 years ago.

Yes, I'm ranting so take it with a grain of salt but I certainly think NetConnect needs to be redesigned with stability in mind.

0 Kudos
kenlars_
Super Contributor
‎10-31-2008 08:46:AM
‎10-31-2008 08:46:AM

Re: NC Error Message 23712

Problem was apparently resolved by uninstalling NC and the Juniper ActiveX control, and letting them reinstall on next logon.
0 Kudos
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