Reviving an old thread. But yes pulse secure is a very bad VPN service. It cuts down my internet speed to more than 90%. I am using FTTH broadband with 100Mbps speed. But after connecting to pulse secure speed is 5-6 Mbps only... Which is pretty bad as a VPN
I would also try to revive it, as I also do experience a similar issue with my customer.
However, when using ESP connection it is way worse, than SSL.
The issue does not occur on all of the devices, even though they have the exact same configuration. Still, plenty of users are affected and so far we could not identify what causes these devices to cause issues.
It is present on all networks - the user's home network as well as an external network that was tested at the office.
The bandwidth of one of the networks was 80 MBit/s
Pulse Secure ESP connection was 0,4 MBit/s - impossible to work
Pulse Secure SSL connection was around 10 MBit/s - still way too slow considering the maximum bandwidth.
Our Pulse Secure VPN Admins claim the issue has to be somewhere on the client side, referring to the error 303 found in the Pulse Secure logs. This error message doesn't tell much - according to the documentation it is:
303 error The connection encountered an error: Peer address: . A connection encountered an error. - which is really not helpful.
The machines affected are running Windows 7 and some also Windows 10.
We have performed a full cleanup of previous URA software on the affected pc's - previously it was Network Connect, now it is Pulse Secure - deleted all the Juniper and Pulse Secure software on the client with no results.
Is somebody to advise us what to look for, which might be causing this performance degradation?
Thanks in advance for providing any information that you might find useful in this context, guys.
I'm having the same issue with my Pulse Secure VPN. Our IT folks have been unable to figure out why the massive drop in speed is happening. I've tried other ISPs and the results are the same so the issue is not my ISP or my router. It doesn't matter if I'm direct connect to the router or WiFi. Any ideas?
Is your IT team mentioniong other folks are seeing the same issue? I've attached a quick write-up on some troubleshooting steps.
Can you also send your tunnel connection Advanced Details (File > Connections > Advanced Connection Details...)?
Here's mine now:
we have the same problem the speed decrease when we use pulse secure .