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Network Connect and mapped network drives

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Contributor

Network Connect and mapped network drives

I am having an intermittent, but very annoying issue. Sometimes my users log in and establish a connection using network connect. They can access Outlook, our document management system, network resources, but they cannot map a network drive. A reboot typically resolves the issue, but the laptop established the initial connection from a fresh boot up.

It is driving my users crazy since it sometimes works fine for weeks and then out of no where comes back. I know DNS is working and WINs also seems to be OK. They can access other resources so I know they are on the network, but no mapped drives.

Anyone else seen this?

3 REPLIES 3
Frequent Contributor

Re: Network Connect and mapped network drives

Is this OS specific?

Do you see this on any specific image only?

Do you have any specific NC deployment? - such as any scripts on logon / logoff?

Are you using GINA?

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Frequent Contributor

Re: Network Connect and mapped network drives

Again,

 

If the issue is happening on any specific machines, try and follow the KB21950 - Try the solution part.

 

Let me know if that helped you.

 

Thanks,

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Respected Contributor

Re: Network Connect and mapped network drives

Is this failing only via dns or also ip?
What error message is given?