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Network Connect takes more than one minute to disconnect

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New Contributor

Network Connect takes more than one minute to disconnect

Hello,

We´re using NC on XP laptop, in some of them NC takes more than one minute to disconnect and user session keeps appearing in IVE. Can someone help us?

1 REPLY 1
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Super Contributor

Re: Network Connect takes more than one minute to disconnect

I'd suggest turning on client-side logging and getting the ncservice.log and networkconnect.log.  They might point out what the issue is.  If you can't decipher them, open a case with JTAC and get them to review them.