No VPN tunneling Ip address assigned

[after1_]

I have a number of active VPN connections ( under System > Status > Active Users), some connections have VPN tunnelling IP address assigned and some dont (see attached screen shot) Anybody know why?

[rdit_]

This can have many different reasons, such as:

• Is a network connect (NC) role assigned to all users or do some only get some webbookmarks, SAM, etc.? If they doesnt have a sign-in policy configured that assigns them NC, they dont get a VPN IP.
• Did you configure that users can start NC manually instead of starting it automatically after login? Maybe they just didnt start NC, so they dont get a VPN IP.
• Is a client-side firewall preventing network connect from starting, do users get a message such as nc.23791?
• Maybe their session just expired, cause they are logged in for a while - then they are losing their NC connection.

Just check the user access log file and you will know why!