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Not able to connect pulse with home wifi

Manas-kashyap
New Contributor

Re: Not able to connect pulse with home wifi

I am facing the same issue , that i can connect via Mobile hotspot , but not from my home wifi. 
Can someone please help me in this asap.
Thanks 
Manas

panbhe
New Member

Re: Not able to connect pulse with home wifi

I am facing same issue.

CAn connect Pulse secure on mobile hotspot but not on home wifi.

Is there any solution to this?

This problem started couple days back, earlier it was working well.

Wiep
New Contributor

Re: Not able to connect pulse with home wifi

Try if lowering the TCP MSS setting under network setting in Pulse Secure appliance helps. Or you can also do a gfast test by lowering the MTU setting on external interface from 1500 tot 1320 for example.

Other possibility to test is adjusting your home router/modem setting. Keep firewal enabled! But try to disable some functions like "Disable if-flood-detectie or sometimes dual-stack or other IP-options.

Wiep
New Contributor

Re: Not able to connect pulse with home wifi

There are more causes that you can have.

Amn idea can be to do a fast test by lowering the MTU network setting on External Port (Advanced Port settings) in your Pulse central appliance from MTU 1500 to 1320 for example. Be carefull in production cause this will auto restart network services and give short disruption for all connected clients!

Other thing is try to adjust setting in your ISP home firewall/modem. Keep firewall enabled! But try tot disable ip-flood-detection or other special things to see if this has a positive effect.