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OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

EdgeTech_
Occasional Contributor

OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

After OSX users upgrade from 10.7.3 to 10.7.4 the ID and Password fields become transparent (where you can see the desktop wallpaper through them) and users can't enter their credentials. Is anyone else seeing this? This just started happening with OSX10.7.4. Is there a version of JunOS that already has a fix for this? We are looking to upgrade to 7.2R2 when it is released.

Thanks

10 REPLIES 10
jayLaiz_
Super Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

Hi,

Can you try the workaround in the below kb

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB25430&cat=&actp=LIST

Regards,

Jay


Lilja_
Frequent Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

jayLaiz_
Super Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

We are currently working with apple for this issue and issue happens when Safari is updated to 5.1.6 or above, we will update the thread once a fix is found

zanyterp_
Respected Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

Hi EdgeTech,

 

This is not something within Network Connect but tied to the Apple updates. As mentioned on the other thread and by JaiLaiz, this is something we are actively working with Apple on.

after1_
Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

Hi,

Im having the same issue. Im running on 7.1R6 SA6611.

What are the workaround/fix?

Please give us an update as soon as possible.

after1_
Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

Any 1?
zanyterp_
Respected Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.


@after1 wrote:
Any 1?

Unfortunately the only solution at this time is to downgrade back to Safari 5.1.5 on the Mac systems. We are still working with Apple to determine the cause of this behavior. It appears only upon upgrading to Safari 5.1.6 and later.

 

This can be tracked through KB24153: http://kb.pulsesecure.net/KB24153

nboscia_
Not applicable

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

The last update I see is from May.  Two months, and no resolution for all the Mac users out there? Downgrading isn't an option in an enterprise and secure environment.  Users are getting quite mad at this point, and understandably so.

jayLaiz_
Super Contributor

Re: OSX 10.7.4 and SA 4000 Cluster at 7.1R4. Network Connect transparent ID and Password fields.

Hi,

 

Can you try the workaround in the below kb

 

http://kb.pulsesecure.net/InfoCenter/index?page=content&id=KB25430&cat=&actp=LIST

 

Regards,

Jay