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OSX- can't use any internet after I connect with PulseSecure

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New Contributor

OSX- can't use any internet after I connect with PulseSecure

On Mac OSX I am unable to use the internet at all after connecting to my VPN. After I disconnect my internet connectivity comes back. Any ideas why? I am on the latest OS, on a new MBP.
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3 REPLIES 3
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New Contributor

Re: OSX- can't use any internet after I connect with PulseSecure

Forgot to mention, I am using 5.1r to connect.
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Contributor

Re: OSX- can't use any internet after I connect with PulseSecure

Frogglet,

Without being able to look at your log files and without knowing more about your environment, it's difficult to guess what might be going on here.

That said, Apple did make subtle changes in the keychain in OSX 10.11 (El Capitan) that caused certificate-based authentication to fail with Pulse. This issue was fixed in Pulse 5.1R5.1. So, you may want to upgrade to that version to be safe. But if, on the other hand, you are not using certificate auth, then you may want to create a case with Pulse Secure's Global Support Center so you can share your log files and other information so a proper diagnosis can be made.

-JB
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Contributor

Re: OSX- can't use any internet after I connect with PulseSecure

Check your DNS settings under the connection profile being used for VPN tunneling