OWA 2010 Performance

[miked_]

I have OWA 2010 with SP1 on Exchange 2010 running just fine using the template in 7.0r3 (no modifications) but i noticed the following and was wondering if anyone else has:

1) With "display new mail notification" turned on, OWA hangs for a few seconds and then new mail shows up. OWA is not usable in this fashion if you recieve a lot of email due to freezing.

2) The Options button when in mail, once clicked, takes a few seconds to actually display all the available options, usable but a nuisance.

[unns_]

Check release notes at http://www.juniper.net/support/products/sa/7.0/

4. OWA 2010 critical error with Firefox v.368 browser. (550925)

If you find it a regression (working in older release and issues with newer code) please file a ticket.

[miked_]

Thanks I should have clarified, this is all in IE8, IE7 and firefox- the critical error mentioned in the notes is a separate error.

thanks!

[Russ_]

Hi Mike,

Did you ever resolve your performance issue? We are experiencing a similar problem. Most of the OWA 2010 dropdown menus take multiple seconds to display via the IVE using IE 7 and IE8. I opened a case with JTAC, but they are not being very helpful on this one.

Regards,

Russ

[miked_]

Hey Russ, I have not been able to resolve. The only the way to address it, or make it a little better, is to turn off all notifications and auto spell check.

I have been slammed with finishing up the rest of our virtualization project, but i will open a jtac case on this as well and see if we can get some resolution.

[evcard_]

I know you mention the issue occurring in 7.0R3 does this issue still occur in 7.0R4? We are working on upgrading to Exchange 2010SP1 and want to make sure from a VPN route we will still be able to access Webmail successfully, as I had been looking at upgrade to 7.0R4 from 6.5R2 as well as not sure if OWA 2010 works in 6.5.

[miked_]

I have 7.0R4 running on our lab unit, and yes, i see the same performance issues on that platform running OWA 2010 SP1

[miked_]

As far as i know, OWA 2010 SP1 support wasnt introduced until 7.0R3......

[evcard_]

Thanks for the information.

[Russ_]

Thanks for the reply, Mike. I submitted all of my logs, traces, captures and screen shots to JTAC to day. Hopefully we'll get some traction soon.

FYI...I'm also on 7.0R4.

Regards,

Russ