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Open Ports on PSA5000

sksksk
Occasional Contributor

Open Ports on PSA5000

I'm seeing open TCP ports on my PSA5000.    TCP 800, 5576, 5577 is there any way to close ports / disable these services from within the UI?  Thanks!

 

Also wondering, is there any way to modify the current ports that are in use?  Like disable port 80/443 and point users pulse clients to something like https://mypsa5000host.com:55055 instead?

6 REPLIES 6
r@yElr3y
Moderator

Re: Open Ports on PSA5000

@sksksk Per KB https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB24280/?kA1j0000000FjFh

 

TCP 5576, 5577 belongs to Pulse Secure collaboration service (meeting), does the users utilize the meeting service?

 

TCP 800 is not listed, however, when I tried to portprobe, got Connection Refused message (got it when directing towards the internal port), so VPN is not accepting traffic over that port.

PCS Expert
Pulse Connect Secure Certified Expert
sksksk
Occasional Contributor

Re: Open Ports on PSA5000

No, we are not using the collaboration stuff.  Is there any way to disable the port?   Not sure why but 800 is showing up on the external side either.  We do pass all the checksum tests...

zanyterp
Moderator

Re: Open Ports on PSA5000

are you connecting to the appliance directly or through a proxy/load balancer/firewall when you are checking?
sksksk
Occasional Contributor

Re: Open Ports on PSA5000

Directly.

 

Thanks,

 

sk

zanyterp
Moderator

Re: Open Ports on PSA5000

thank you
if you have not already done so, please open a case with our support team so we can investigate further
zanyterp
Moderator

Re: Open Ports on PSA5000

apologies for missing the other part of your question, on if vpn users can connect using pulse on a non-443 port, no, that cannot be done