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Operating system access

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Operating system access

Hi all, is it possible to get access to the operating system on the PCS or is it locked down? 

We have a clustered virtual PCS setup and the appliances keep locking with a watchdog: BUG: soft lockup CPU stuck for 23s error on the console. Reading other forums (appears to be an operating system specific error) it is suggested to increase the watchdog threshold but access to the OS is required to make the change.

 

We have ticked "Enable Kernel Watchdog"however it continues to still lock. VMWare shows the appliance to be fully utilised on CPU.

 

Only a manual restart will make them available again. 

 

Many thanks