cancel
Showing results for 
Search instead for 
Did you mean: 

PSA-7000F ERR26045 appear after 9.1R13 on one device.

cgoodw1
New Contributor

PSA-7000F ERR26045 appear after 9.1R13 on one device.

Hello,


After updating to 9.1R13 (build 15339) we started noticing two odd errors on our secondary device. Was wondering if anyone has seen this issue and could possibly could provide any insight. We aren't seeing the errors on any other devices.


msg="ERR20645: Watchdog: process /home/perl5/bin/perl has exceeded number of file descriptors."

msg="ERR20645: Watchdog: process /bin/ntpq has exceeded number of file descriptors."

4 REPLIES 4
r@yElr3y
Moderator

Re: PSA-7000F ERR26045 appear after 9.1R13 on one device.

@cgoodw1 It seems like a watchdog event, did it affect the upgrade process or just printed an alert under the event logs?

Please open a support ticket with us for further review.

PCS Expert
Pulse Connect Secure Certified Expert
zanyterp
Moderator

Re: PSA-7000F ERR26045 appear after 9.1R13 on one device.

are you seeing negative impact to your users?
as [email protected] mentioned, a case with our support team will be beneficial as that looks to be a potential memory leak
cgoodw1
New Contributor

Re: PSA-7000F ERR26045 appear after 9.1R13 on one device.

Its just being seeing multiple times in the event logs. This device doesn't have any users on it at the moment it is the secondary device.

cgoodw1
New Contributor

Re: PSA-7000F ERR26045 appear after 9.1R13 on one device.

It is being seen repeatedly under the event logs. The device is up and running however, it is currently not the active primary. At this time, we are uncertain if it is actually having an issue because this device is not the active unit. There aren't any other errors being seeing in the logs. Thank you a support ticket was opened yesterday evening.  We will see what happens if it turns out to be a true issue I will post an update.


Thanks everyone!