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PSAL can't launch JAVA applet MACOS BIG SUR.

Naji
New Contributor

PSAL can't launch JAVA applet MACOS BIG SUR.

Hello, 

PSAL doesn't launch because of absence of folder... which I can't find on my mac from the finder.

 


jarsigner could not open jar file: /Users/nj/Library/Application Support/Pulse Secure/applets/dana-cached/webapplets/vc0/rewritten/applet_10000/lib/jwtwebJ2.jar returning true.
sept. 01, 2021 2:37:58 PM PulseJavaLauncher.PulseJavaLauncher LogMessage
INFOS: PulseJavaLauncher.PulseJavaLauncher.reportException(PulseJavaLauncher.java:112)
java.io.FileNotFoundException: /Users/nj/Library/Application Support/Pulse Secure/applets/dana-cached/webapplets/vc0/rewritten/applet_10000/lib/jwtwebJ2.jar (No such file or directory)
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(ZipFile.java:226)
at java.util.zip.ZipFile.<init>(ZipFile.java:155)
at java.util.jar.JarFile.<init>(JarFile.java:167)
at java.util.jar.JarFile.<init>(JarFile.java:118)
at PulseJavaLauncher.PulseJavaLauncher.verifyJar(PulseJavaLauncher.java:499)
at PulseJavaLauncher.PulseJavaLauncher.invokePulseApplet(PulseJavaLauncher.java:202)

 

Can you please help ?

 

Best;

1 REPLY 1
r@yElr3y
Moderator

Re: PSAL can't launch JAVA applet MACOS BIG SUR.

@Naji What is the macOS version and model (Intel or M1)?

If PSAL is installed, then you should find the applets folder under ~/Library/Application\ Support/Pulse Secure


Do you see any errors related to downloading the JAR applet from the VPN server in the PSAL logs (~/Library/Logs/PulseApplicationLauncher.log or /Library/Logs/PulseApplicationLauncher.log)?

PCS Expert
Pulse Connect Secure Certified Expert