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PSAL failed to Launch Java Applet MacOS Catalina 10.15.4

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Occasional Visitor

Re: PSAL failed to Launch Java Applet MacOS Catalina 10.15.4

I've also got the same issue. I think a pertient log entry is here (bold line):

 

00157,09 2020/09/16 20:24:46.927 1 jwelch PulseApplication Pulse_secure_Application_Launcher p5609 t307 DSSSLSock.cpp:1977 - 'dsssl' Cert hash is not SHA256. len=32
00189,09 2020/09/16 20:24:46.927 5 jwelch PulseApplication Pulse_secure_Application_Launcher p5609 t307 http_connection.cpp:546 - 'http_connection' Returning DSHTTP_COMPLETE from state_ssl_connect
00187,09 2020/09/16 20:24:46.937 1 jwelch PulseApplication Pulse_secure_Application_Launcher p5609 t307 dsclient.cpp:1042 - 'dsclient' an error 0 occurred while contacting server.resp code = 500
00221,09 2020/09/16 20:24:46.938 1 jwelch PulseApplication Pulse_secure_Application_Launcher p5609 t307 applauncher.cpp:258 - 'Psal::AppLauncher' queryJavaAppLaunchParams failed to parse redirected server applet page parameters.
00201,09 2020/09/16 20:24:46.938 1 jwelch PulseApplication Pulse_secure_Application_Launcher p5609 t307 applauncher.cpp:672 - 'Psal::AppLauncher' Failed to get parameters to invoke Pulse Secure Java Launcher.
00183,09 2020/09/16 20:24:49.369 3 jwelch PulseApplication Pulse_secure_Application_Launcher p5609 t307 AppDelegate.mm:65 - 'Psal::AppDelegate' applicationWillTerminate notification received

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Moderator

Re: PSAL failed to Launch Java Applet MacOS Catalina 10.15.4

@johncwelch Please open a support ticket with us to debug this further.

PCS Expert
Pulse Connect Secure Certified Expert