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PSAL failing, no JSAM

macuser
New Contributor

PSAL failing, no JSAM

Greetings,

ProductName: Mac OS X
ProductVersion: 10.14.6
BuildVersion: 18G9323

 

Currently using java 1.8 241. Tried current versions of browsers: safari, chrome, firefox.

 

there is no error msg whatsoever, just silently failing:

00269,09 2022/02/24 06:25:44.931 3 macuser PulseApplication Pulse_secure_Application_Launcher p0830 t307 applauncher.cpp:612 - 'Psal::AppLauncher' DownloadApplets()  downloaded file /Users/macuser/Library/Application Support/Pulse Secure/applets/dana-cached/setup/launcher.jar
00191,09 2022/02/24 06:25:44.931 1 macuser PulseApplication Pulse_secure_Application_Launcher p0830 t307 applauncher.cpp:698 - 'Psal::AppLauncher' Failed to download one or more applets from server.
00177,09 2022/02/24 06:25:44.931 4 macuser PulseApplication Pulse_secure_Application_Launcher p0830 tAD23 osxapplauncher.mm:518 - 'Psal::AppLauncher' Creating JVM instance  startupJava
00269,09 2022/02/24 06:25:45.087 3 macuser PulseApplication Pulse_secure_Application_Launcher p0830 tAD23 osxapplauncher.mm:487 - 'Psal::AppLauncher' Loading of JLI dylib succeeded from path /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/jli/libjli.dylib

Unfortunate I'm forced to use this piece of software (I normally get not near to stuff failing silently) and all I only know, that it is not working while also giving no error msg.

 

After allowing PSAL to run, there is no JSAM popping up. That is all I see.

1 REPLY 1
zanyterp
Moderator

Re: PSAL failing, no JSAM

are you on an M1 or Intel system?