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PULSE CONNECTION STOPPED WHEN USER DISCONNECT ON VM

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Occasional Visitor

PULSE CONNECTION STOPPED WHEN USER DISCONNECT ON VM

Hello,

 

We have an issue with our pulse connection on the VM, when a user is disconnected, the connection is also disconnected for other users, we have to restart pulse to make it works.

 

In the event log i see this  : 

Connection ITM NR (ID f90213a714197b40a01ec964f1136232) is stopping because of transition to context SYSTEM

 

I guess this is because the connection is set with a "user" profile.

 

Here is an extract of the connstore.dat :

ive "f90213a714197b40a01ec964f1136232" {
connection-source: "user"
friendly-name: "ITM NR"
uri: "xxxxxxxxxxxxxx"
}

 

How can we set the connection to a "machine" profile ?

 

 

2 REPLIES 2
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Community Manager

Re: PULSE CONNECTION STOPPED WHEN USER DISCONNECT ON VM

If you need urgent assistance, it would be best to raise a support call with our team:

https://support.pulsesecure.net

 

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Occasional Contributor

Re: PULSE CONNECTION STOPPED WHEN USER DISCONNECT ON VM

Hi @Nico , 

How do you mean that a VM is disconnecting for all other users, is it a Remote Desktop server? 

For machine authentication, you could take a look at this;

https://docs.pulsesecure.net/WebHelp/PDC/9.1R5/index.html#t=pdc-admin-guide%2FConfigPCS%2FConfigPCS.... 

 

But maybe you could help me, i don't see the use case for RemoteDesktop with a L3 VPN client... 

 

Have a nice day!

Steven