PULSE Secure Connecting but Netscalar Citrix not working

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1) Laptop connected with TPLINK router / Link Router connection 
2) Pulse Secure got connected and tried to Open the desktop remote connection thru Netscalar Citrix but no luck --> NEED A HELP here 

Note: Without Pulse Secure we have a  OTP way to connect and access the desktop remote connection thru NetScalar Citrix and that is working fine. 

[[email protected]]

[email protected] 

Are you able to ping the Citrix resources after connected to Pulse VPN?

What type of tunnel being used, full or split? If split, do we allow the resource subnet or IP addresses in the split tunnel policy.

New setup or did it work before?