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Please install correct JRE version - correct version installed

VJames
Occasional Visitor

Please install correct JRE version - correct version installed

Error message: Pulse Secure Application Launcher failed to load Java. Please install correct JRE version.

Correct version is installed.

Can anyone help? I'm not tech savvy at all, simplest solutions or instructions would be much appreciated. Thanks

 

 

2 REPLIES 2
rbnjms
New Contributor

Re: Please install correct JRE version - correct version installed

I have the same problem but nobody has been able to help yet.

rbnjms
New Contributor

Re: Please install correct JRE version - correct version installed

I get this error in the log file:

 

00297,09 2021/08/30 15:30:14.148 3 rbn PulseApplication Pulse_secure_Application_Launcher p2565 t103 applauncher.cpp:654 - 'Psal::AppLauncher' DownloadApplets() downloaded file /Users/rbn/Library/Application Support/Pulse Secure/applets/dana-cached/webapplets/vc0/rewritten/applet_10000/lib/jwtwebJ2.jar
00247,09 2021/08/30 15:30:14.149 1 rbn PulseApplication Pulse_secure_Application_Launcher p2565 tB113 osxapplauncher.mm:535 - 'Psal::AppLauncher' dlopen failed for path /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/jli/libjli.dylib


@VJames wrote:

Error message: Pulse Secure Application Launcher failed to load Java. Please install correct JRE version.

Correct version is installed.

Can anyone help? I'm not tech savvy at all, simplest solutions or instructions would be much appreciated. Thanks