Problem connecting with Pulse Secure

[morkalfon_]

Hi all,

I am getting the following error messages (after we upgraded from 8.0R5 to 8.1R1) while trying to connect Pulse Secure.

Pulse Connect Debug message:

--------------------------------------------

IKE fatal error message length 53

received fatal error from IVE: 6

received IVE fatal error string: dsagentd ends connection

User access log:

-----------------------

Info ERR24670 2015-01-01 13:18:04 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 0.
Info ERR24670 2015-01-01 13:18:03 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 22.
Info EAM24460 2015-01-01 13:18:03 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - Session resumed from user agent 'Junos-Pulse/8.1.1.51831 (Windows 7) Pulse/5.1.1.51831'
Info ERR24670 2015-01-01 13:17:53 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 0.
Info ERR24670 2015-01-01 13:17:53 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 22.
Info EAM24460 2015-01-01 13:17:53 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - Session resumed from user agent 'Junos-Pulse/8.1.1.51831 (Windows 7) Pulse/5.1.1.51831'
Info ERR24670 2015-01-01 13:17:42 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 0.
Info ERR24670 2015-01-01 13:17:42 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 22.
Info EAM24460 2015-01-01 13:17:42 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - Session resumed from user agent 'Junos-Pulse/8.1.1.51831 (Windows 7) Pulse/5.1.1.51831'
Info ERR24670 2015-01-01 13:17:37 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 0.
Info ERR24670 2015-01-01 13:17:37 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 22.
Info EAM24460 2015-01-01 13:17:37 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - Session resumed from user agent 'Junos-Pulse/8.1.1.51831 (Windows 7) Pulse/5.1.1.51831'
Info ERR24670 2015-01-01 13:17:32 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 0.
Info ERR24670 2015-01-01 13:17:32 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - VPN Tunneling: ACL count = 22.
Info AUT24414 2015-01-01 13:17:32 - ive - [1.1.1.1] mork(Cidway + Domain Controller)[Eurocom-Full-Profile] - Agent login succeeded for user + Domain Controller from 1.1.1.1 with Junos-Pulse/8.1.1.51831 (Windows 7) Pulse/5.1.1.51831.

Any ideas on how to debug/solve this?

Thanks,

Mor

[juniper_]

Same problem here.

after upgrade to: 8.1R1.1 (build 33981)

Info	EAM24460	2015-02-09 19:22:28 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - Session resumed from user agent 'Junos-Pulse/8.1.1.52267 (Windows 7) Pulse/5.1.1.52267'
Info	ERR24670	2015-02-09 19:22:23 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - VPN Tunneling: ACL count = 0.
Info	ERR24670	2015-02-09 19:22:22 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - VPN Tunneling: ACL count = 1.
Info	AGU30457	2015-02-09 19:22:22 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - Starting dsagentd session.
Info	EAM24460	2015-02-09 19:22:22 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - Session resumed from user agent 'Junos-Pulse/8.1.1.52267 (Windows 7) Pulse/5.1.1.52267'
Info	ERR24670	2015-02-09 19:22:17 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - VPN Tunneling: ACL count = 0.
Info	ERR24670	2015-02-09 19:22:17 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - VPN Tunneling: ACL count = 1.
Info	AGU30457	2015-02-09 19:22:17 - ive - [46.243.30.10] w.aarts(Users)[Netwerk beheerders] - Starting dsagentd session.

[braker_]

Maybe the same issue described here: