Problem with JUNOS Pulse on Android (java.net.MalformedURLException)

[ericwchan_]

Hello,

This is weird. I installed JP for Android. version 2.0.0.7687.

I'm able to connect to my SA2500 when my phone is using WLAN, but when I'm on 3G mobile data network, I can enter my username and password... the page will load and the display will say "Loading Applet" A while later, the message "Failed to connect to the server!" will show up. It never finish the connection setup.

when I look at the log message from the phone .. it mentions a java MalformedURLExpection...

Here is the log message:

app version: 2.0.0.7687
00024, 09 2010/12/12 15:16:54 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 User opened Connections.
00060, 09 2010/12/12 15:17:49 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 New connection created: https://*******************
00020, 09 2010/12/12 15:18:05 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 User opened Connect.
00046, 09 2010/12/12 15:18:45 Exception Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 The connection to the server was unsuccessful.
00024, 09 2010/12/12 15:18:53 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 User opened Connections.
00056, 09 2010/12/12 15:19:16 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 Connection updated: https://********************
00024, 09 2010/12/12 15:19:24 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 User opened Connections.
00020, 09 2010/12/12 15:19:30 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 16111 16111 User opened Connect.
00024, 09 2010/12/12 15:34:47 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 User opened Connections.
00020, 09 2010/12/12 15:34:50 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 User opened Connect.
00015, 09 2010/12/12 15:36:33 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 1108 User signed in.
00030, 09 2010/12/12 15:36:36 Exception Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 java.net.MalformedURLException
00018, 09 2010/12/12 15:41:33 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 User opened About.
00019, 09 2010/12/12 15:47:04 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 User opened Status.
00020, 09 2010/12/12 15:50:52 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 User opened Connect.
00020, 09 2010/12/12 15:59:03 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 587 587 User opened Connect.
00020, 09 2010/12/12 16:08:20 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 1448 1448 User opened Connect.
00015, 09 2010/12/12 16:09:56 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 1448 1508 User signed in.
00030, 09 2010/12/12 16:09:59 Exception Log Anonymous net.juniper.junos.pulse.android Junos Pulse 1448 1448 java.net.MalformedURLException
00019, 09 2010/12/12 16:10:11 General Log Anonymous net.juniper.junos.pulse.android Junos Pulse 1448 1448 User opened Status.

This only happend when i'm using mobile data network... Have anyone seen this before? .. any idea?

Thanks.

Eric

[zanyterp_]

Do you see anything on the user access log at the same time?

What do you have happen when users login (custom start page, anything auto-launch, etc)?

[Herve Fouquet_]

Dear all,

I have exactly the same issue:

00024, 09 2010/12/31 10:17:52 General Log NNB net.juniper.junos.pulse.android Junos Pulse 4223 4223 User opened Connections.

00020, 09 2010/12/31 10:17:57 General Log NNB net.juniper.junos.pulse.android Junos Pulse 4223 4223 User opened Connect.

00015, 09 2010/12/31 10:19:12 General Log NNB net.juniper.junos.pulse.android Junos Pulse 4223 4336 User signed in.

00030, 09 2010/12/31 10:19:13 Exception Log NNB net.juniper.junos.pulse.android Junos Pulse 4223 4223 java.net.MalformedURLException

00020, 09 2011/01/04 10:47:50 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Connect.

00015, 09 2011/01/04 10:48:59 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14514 User signed in.

00030, 09 2011/01/04 10:49:00 Exception Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 java.net.MalformedURLException

00019, 09 2011/01/04 10:51:24 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Status.

00020, 09 2011/01/04 10:51:29 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Connect.

00015, 09 2011/01/04 10:52:11 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14528 User signed in.

00030, 09 2011/01/04 10:52:13 Exception Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 java.net.MalformedURLException

00015, 09 2011/01/04 10:53:02 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14531 User signed in.

00030, 09 2011/01/04 10:53:02 Exception Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 java.net.MalformedURLException

00019, 09 2011/01/04 10:53:09 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Status.

00021, 09 2011/01/04 10:53:12 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Security.

00020, 09 2011/01/04 11:37:37 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Connect.

00015, 09 2011/01/04 11:38:49 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14796 User signed in.

00030, 09 2011/01/04 11:38:50 Exception Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 java.net.MalformedURLException

00020, 09 2011/01/04 11:39:40 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 User opened Connect.

00015, 09 2011/01/04 11:40:09 General Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14813 User signed in.

00030, 09 2011/01/04 11:40:10 Exception Log NNB net.juniper.junos.pulse.android Junos Pulse 14486 14486 java.net.MalformedURLException

The strange thing is that I seem connected in the Active Users TAB in the status menu.

Has someone found a solution yet ?

Greetings,

Herve

[Herve Fouquet_]

In the user access log everything seems fine:

AUT23315	2011-01-11 10:58:03 - webrasp3 - [127.0.0.1] System()[] - Radius Accounting: Successfully sent radius accounting USER session start request for deebeno(android_test)[Android]
Info	AUT24326	2011-01-11 10:57:42 - webrasp3 - [193.53.48.164] deebeno(android_test)[] - Secondary authentication successful for deebeno/NBB Active Directory Global Catalog from 193.53.48.164
Info	AUT24326	2011-01-11 10:57:42 - webrasp3 - [193.53.48.164] deebeno(android_test)[] - Primary authentication successful for deebeno/websidp1X_nbb from 193.53.48.164
Info	AUT23278	2011-01-11 10:57:40 - webrasp3 - [193.53.48.164] deebeno(android_test)[] - Password realm restrictions successfully passed for deebeno/android_test
Info	AUT23278	2011-01-11 10:57:40 - webrasp3 - [193.53.48.164] deebeno(android_test)[] - User Limit realm restrictions successfully passed for deebeno/android_test
Info	AUT23571	2011-01-11 10:55:58 - webrasp3 - [193.53.48.164] System()[] - Browser on host 193.53.48.164 is not supported for Host Checker or Cache Cleaner: User agent JunosPulseAndroidMozilla/5.0 (Linux; U; Android 2.2.1; fr-fr; HTC Wildfire Build/FRG83D) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1.

Strange