cancel
Showing results for 
Search instead for 
Did you mean: 

Problems downloading virus signatures

network_
New Contributor

Problems downloading virus signatures

Hi,

We are experiencing problems downloading the virus signatures from download.juniper.net.

The download stopped at 8 march 2009. We already noticed that download.juniper.net changed IP addres, so we have adapted this.

But now we are getting the following error:

Virus Signature Monitoring : download failed - rc=60 - url='https://download.juniper.net/software/av/uac/epupdate_hist.xml' - err='SSL certificate problem, verify that the CA cert is OK'

We already uploaded the new certificates, but still no luck.

Anyone has the correct certificates, or does now how to solve this problem?

Thanks in advance

Joke Van Bogaert

Network & Security engineer

4 REPLIES 4
Ruud_
Contributor

Re: Problems downloading virus signatures

We have now exactly the same msg in the event log.

We have changed nothing ourself.

What could be the problem?

regards,

Ruud.

MichelleA_
Occasional Contributor

Re: Problems downloading virus signatures

We just noticed the problem as well, looks like it started June 5 around 11am.

Do we need to update our SSL cert for Juniper?

Ruud_
Contributor

Re: Problems downloading virus signatures

Indeed,

It started 05/06/2010 at 18.00 (GMT +1).

Regards,

Ruud.

MichelleA_
Occasional Contributor

Re: Problems downloading virus signatures

We contacted JTAC - they provided us with an intermediate Verisign cert. Applied it to our IVE, OK now. Funny how that came up all of the sudden. Looks like this cert is now good until March 2019.