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Problems in combination with Vista, Vodafone mobile connection card (MCC) and Juniper

DREGER_IT_
New Contributor

Problems in combination with Vista, Vodafone mobile connection card (MCC) and Juniper

Solution

  • Deinstall any Juniper Software
  • Deinstall Vodafone Software
  • Reboot Computer
  • Activate Windows Firewall
    • Add some rules to Windows Firewall advanced setting
    • run mmc.exe -> Add Windows Firewall advanced setting snap-in
    • Change Vista Advance firewall default settings to block all inbound and outbound traffic.
    • Create the following outbound rules in the appropriate firewall profile:
      • Create a port rule to allow any to any IP and TCP any port to 443
      • Create a custom rule to allow 127.0.0.1 to 127.0.0.1 TCP any to any
      • Allow iExplorer.exe
  • Reinstall Vodafone Software WITHOUT "Optimizing Software"
  • Reboot Computer
  • Dialin with UMTS
  • Access Juniper and let install the Network Connect software


More information:

Recieving the error "nc.windows.app.23712" when launching Network Connect
http://kb.pulsesecure.net/index?page=content&id=KB11040&actp=search&searchid=1233052176754

Which access rules should be added on Windows Vista Advanced Firewall to allow Network Connect communication?
http://kb.pulsesecure.net/index?page=content&id=KB11584&actp=search&searchid=1233050127807

2 REPLIES 2
rdit_
Regular Contributor

Re: Problems in combination with Vista, Vodafone mobile connection card (MCC) and Juniper

so what if windows firewall is not active at all? we have that same problem, but can not just active the windows firewall on 1000 notebooks.

we have that problem with XP though.

DavidMc_
Not applicable

Re: Problems in combination with Vista, Vodafone mobile connection card (MCC) and Juniper

Thanks for this, I followed the steps (excluding the firewall sectrion as our network is centrally managed, not locally on the machine) and it worked 1st time.

We have other users in our company in different 3G suppliers with similair issues, Venturi Web Accellerator causes the issues, not sure if its the same optimiser/accellerator that Vodafone use but one to keep an eye out for.