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Pulse Client closes abruptly at login

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New Contributor

Pulse Client closes abruptly at login

Hi, I am having an issue when logging into my remote connection. When I enter my credentials, they are accepted but the client closes abruptly. I have tried multiple computers but none have worked. None of my coworkers are having this issue.

3 REPLIES 3
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Moderator

Re: Pulse Client closes abruptly at login

Are you trying to RDP into remote machines and the Pulse Secure Terminal Service Client closes abruptly? Any error message was displayed?

PCS Expert
Pulse Connect Secure Certified Expert
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New Contributor

Re: Pulse Client closes abruptly at login

Yes, I get no error message, the client just closes.

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Moderator

Re: Pulse Client closes abruptly at login

@pac9a Do you see any dmp file named dstermsrv.exe.dmp get created under AppData/Pulse Secure/Pulse Secure Terminal Services Client directory?

PCS Expert
Pulse Connect Secure Certified Expert