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Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

New Contributor

Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Anyone able to get this working, I have a team of mac developers that need access.

Thanks,
Joe
15 REPLIES 15
Pulser

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Hi Joe,

please refer https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40014/?l=en_US&fs=Search&pn=1&atype= and check if you are running into one of the known issues.

Thanks,
Jai
New Contributor

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Looks like an update (v 5.1.5 (60701)) solves the issue(s) and allows Macs to connect correctly.

Thanks
bsh
New Contributor

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Anyone able to post a download link for the update. My VPN is completely unusable!
Not applicable

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Yes please! I'm in the same situation - a lot of people not getting connected!
New Contributor

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

For me it upgraded when a did a restart of the product.
New Contributor

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

My Solution was to download the latest Mac client https://flexera.pulsesecure.net/control/plss/download?dkey=9258287 then it updated itself and worked under Capitan
bsh
New Contributor

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Thanks. Unfortunately, I don't have credentials to download. I upgraded to El Capitan too early, and have to handle resolving without notifying systems guy. Smiley Indifferent
bsh
New Contributor

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Google to the rescue. Smiley Happy

https://www.ias.edu/sites/default/files/computing/ps-pulse-mac-latest-installer.dmg

I'm up and running again!
Community Manager

Re: Pulse Connect does not function with released Mac OSx 10.11 (El Capitan)

Hello All,

Can someone please clarify what are the current issues with El Capitan and what version of Pulse were experiencing the issue? I had been running testing with Pulse 5.1R4.