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Pulse Forum issues

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Pulse Forum issues

I've seem to hit a few issues in the Pulse forums as a whole and wanted to confirm if these are known problems or something isolated I'm running into. There isn't a specific forum for "general discussion" not tied to a particular product, so I'm dropping this under Pulse Connect Secure as we have some MAGs.

1. Thread/reply depth
Threads seem to be limited to 2 replies (i.e. a depth of 3 posts). This makes replies clunky as at the 3rd tier, the [i]reply[/i] button is no longer available and so replies have to be done on a higher post rather than the one to which the author is actually replying. I guess there's some logic trying to make things look pretty and not go crazy on the indentation on replies, but IMHO simply restricting thread depth strikes the wrong balance. Fix the UI, don't break functionality.

2. Missing content on threads imported from forums.juniper.net
Example:
- Pulse thread: https://forums.pulsesecure.net/topic/pulse-connect-secure/265480-mag2600-sa-with-ipv6-vlans
- Juniper forums thread: http://forums.juniper.net/t5/SSL-VPN/MAG2600-SA-with-IPV6-vlans/td-p/265480

There are more replies in the original forums.juniper.net thread than in the copy imported into the Pulse forum. I'm guessing this [i]could[/i] be time-based (i.e. content added to the Juniper thread after the Pulse export/import was done), but my gut says this is likely a result of #1, and that nothing past the 3rd level of replies in a thread is being displayed in the Pulse forum. Whether this is a view issue only (content exists in the Pulse forum backend DB for this but is simply not being displayed) or a content thing (content was never imported or doesn't exist in the Pulse forum backend DB) is unclear, but I'm betting that's a [b]lot[/b] of content that's basically missing now.

3. Ephemeral nature of reply windows
DIVs that fade in dynamically with JS magic are pretty, but clicking outside of a reply composition window should not be considered sufficient to close that DIV and discard whatever text I had composed. If I accidentally click outside of the reply composition window after flipping to another application or browser window and clicking back, I really don't want my reply to disappear simply because I clicked in the wrong part of the page.
3 REPLIES 3
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Re: Pulse Forum issues

...and apparently there is no option to edit existing posts?
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Re: Pulse Forum issues

Thanks, you make some great points and we will review them internally. We strive to create a great environment to empower our users and appreciate the feedback.
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Re: Pulse Forum issues

Hi hslabbert,

We have now made it required to click the "X" to close the light box to prevent accidental closure of the window.