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Pulse, Pulse Client and Outlook

New Contributor

Pulse, Pulse Client and Outlook

Hi all,

Using a PSA-3000 and want users to connect with the Pulse Desktop Client. I can't get Outlook to connect when the client is connected.

I've looked at adding the Exchange Server and Domain Controller to the WSAM but it doesn't make a difference

Outlook will prompt for a username and password the hang and say the server is unreachable. I'm able to ping the DC and Exchange server when I'm connected with the client.

Any ideas?

Thanks
Dave
Tags (1)
1 REPLY 1
Occasional Contributor

Re: Pulse, Pulse Client and Outlook

Hi,

i had the same/similar issue in my environment. The solution is:
- change TTL for negative DNS cache, or deactivate it
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dnscache\Parameters\]
"MaxNegativeCacheTtl"=dword:00000001

- disable DNS cache in WinInet API
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
"DnsCacheTimeout"=dword:00000000

If it will work for you, then you can play with TTL's to make it suitable for infrastructure.