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Pulse Secure 5.1.5 and El Cap

Highlighted
Occasional Contributor

Pulse Secure 5.1.5 and El Cap

Sometimes works fine, sometimes gets in a loop where it keeps creating and destroying utun0:

Thu Oct 29 13:21:08 EDT 2015
ifconfig: interface utun0 does not exist
Thu Oct 29 13:21:09 EDT 2015
ifconfig: interface utun0 does not exist
Thu Oct 29 13:21:10 EDT 2015
utun0: flags=8051 mtu 1400
inet --> netmask 0xffffffff
Thu Oct 29 13:21:11 EDT 2015
ifconfig: interface utun0 does not exist
Thu Oct 29 13:21:12 EDT 2015
utun0: flags=8051 mtu 1400
inet --> netmask 0xffffffff
Thu Oct 29 13:21:13 EDT 2015
ifconfig: interface utun0 does not exist
Thu Oct 29 13:21:14 EDT 2015
ifconfig: interface utun0 does not exist

Some interesting log entries:
10/29/15 1:21:18.643 PM symptomsd[218]: nw_interface_create_with_name netutil_ifname_to_ifindex(utun0) failed, dumping backtrace:
[x86_64] libnetcore-582.1.4
0 libsystem_network.dylib 0x00007fff92b9ca05 __nw_create_backtrace_string + 123
1 libsystem_network.dylib 0x00007fff92bbd8c7 nw_interface_create_with_name + 179
2 Network 0x00007fff96315130 -[NWInterface initWithInterfaceName:] + 120
3 SymptomEvaluator 0x00007fff825bf024 config_callback + 874
4 SystemConfiguration 0x00007fff94831e0f rlsPerform + 184
5 SystemConfiguration 0x00007fff9484514f __SCDynamicStoreSetDispatchQueue_block_invoke_2 + 52
6 libdispatch.dylib 0x00007fff90ad98f5 _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff90ace3c3 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff90ad2ff3 _dispatch_queue_drain + 754
9 libdispatch.dylib 0x00007fff90ad96bf _dispatch_queue_invoke + 549
10 libdispatch.dylib 0x00007fff90ad1d0b _dispatch_root_queue_drain + 538
11 libdispatch.dylib 0x00007fff90ad1ab8 _dispatch_worker_thread3 + 91
12 libsystem_pthread.dylib 0x00007fff8e6134f2 _pthread_wqthread + 1129
13 libsystem_pthread.dylib 0x00007fff8e611375 start_wqthread + 13

10/29/15 1:21:18.643 PM symptomsd[218]: -[NWInterface initWithInterfaceName:] nw_interface_create_with_name(utun0) failed, dumping backtrace:
[x86_64] libnetcore-582.1.4
0 libsystem_network.dylib 0x00007fff92b9ca05 __nw_create_backtrace_string + 123
1 Network 0x00007fff9631519a -[NWInterface initWithInterfaceName:] + 226
2 SymptomEvaluator 0x00007fff825bf024 config_callback + 874
3 SystemConfiguration 0x00007fff94831e0f rlsPerform + 184
4 SystemConfiguration 0x00007fff9484514f __SCDynamicStoreSetDispatchQueue_block_invoke_2 + 52
5 libdispatch.dylib 0x00007fff90ad98f5 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff90ace3c3 _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff90ad2ff3 _dispatch_queue_drain + 754
8 libdispatch.dylib 0x00007fff90ad96bf _dispatch_queue_invoke + 549
9 libdispatch.dylib 0x00007fff90ad1d0b _dispatch_root_queue_drain + 538
10 libdispatch.dylib 0x00007fff90ad1ab8 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff8e6134f2 _pthread_wqthread + 1129
12 libsystem_pthread.dylib 0x00007fff8e611375 start_wqthread + 13

Tags (1)
3 REPLIES 3
Highlighted
Occasional Contributor

Re: Pulse Secure 5.1.5 and El Cap

This is also a little surprising to me:
10/29/15 1:10:06.353 PM dsAccessService[72]: objc[72]: Class DSCookieStore is implemented in both /Applications/Junos Pulse.app/Contents/Plugins/iveConnectionMethod/iveConnMethod.dylib and /Users/jpayne/Library/Application Support/Juniper Networks/SetupClient/juniperSetupDll.dylib. One of the two will be used. Which one is undefined.
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Contributor

Re: Pulse Secure 5.1.5 and El Cap

Jpayne,

We've had a couple of other reports of intermittent/occasional issues on El Capitan. We are currently investigating. Would you be willing to email a Pulse Log bundle to "pulse-universal-feedback@pulsesecure.net"? If so, I'll make sure the proper developers take a look. Alternatively, your IT administrator could reach out to our support organization at http://www.pulsesecure.net/support and create a formal tracking ticket.
Highlighted
Not applicable

Re: Pulse Secure 5.1.5 and El Cap

I'm seeing similar log messages on my system using Pulse 5.1.7 and OS X 10.11.3:

[code]
2016-02-26 4:17:42.421 PM symptomsd[206]: -[NWInterface initWithInterfaceName:] nw_interface_create_with_name(utun0) failed, dumping backtrace:
[x86_64] libnetcore-583.20.10
0 libsystem_network.dylib 0x00007fff8f44bba5 __nw_create_backtrace_string + 123
1 Network 0x00007fff85f93096 -[NWInterface initWithInterfaceName:] + 226
2 SymptomEvaluator 0x00007fff9736c918 config_callback + 874
3 SystemConfiguration 0x00007fff87995fbf rlsPerform + 184
4 SystemConfiguration 0x00007fff879a93bb __SCDynamicStoreSetDispatchQueue_block_invoke_2 + 52
5 libdispatch.dylib 0x00007fff8de60871 _dispatch_call_block_and_release + 12
6 libdispatch.dylib 0x00007fff8de5533f _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff8de59f6f _dispatch_queue_drain + 754
8 libdispatch.dylib 0x00007fff8de6063b _dispatch_queue_invoke + 549
9 libdispatch.dylib 0x00007fff8de58c87 _dispatch_root_queue_drain + 538
10 libdispatch.dylib 0x00007fff8de58a34 _dispatch_worker_thread3 + 91
11 libsystem_pthread.dylib 0x00007fff8929868f _pthread_wqthread + 1129
12 libsystem_pthread.dylib 0x00007fff89296365 start_wqthread + 13
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