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Pulse Secure Application Launcher - M1 Max Could not launch java applets, restart browser and retry

gaugot
New Member

Pulse Secure Application Launcher - M1 Max Could not launch java applets, restart browser and retry

Hello, 

 

I have a Macbook pro M1 Max. 

At first, I had an issue mentioned in this post where I was asked to "install correct JRE version"

I tried the JDK packages mentioned in the solution.

However, when using one of these packages I get the following error: 

00217,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 jniclient.cpp:158 - 'Psal::JNIClient' Loading of Pulse Secure Java Launcher invokePulseApplet method succeeded.
00177,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 jniclient.cpp:185 - 'Psal::JNIClient' Loading of JVM objects succeeded.
00328,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 jniclient.cpp:122 - 'Psal::JNIClient' jException occured with error java.lang.NullPointerException: Cannot invoke "java.util.logging.FileHandler.close()" because "PulseJavaLauncher.PulseJavaLauncher.objFileHandler" is null
00382,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 jniclient.cpp:224 - 'Psal::JNIClient' Invocation of  Pulse Secure Java Launcher invokePulseApplet method failed with code java.lang.NullPointerException: Cannot invoke "java.util.logging.FileHandler.close()" because "PulseJavaLauncher.PulseJavaLauncher.objFileHandler" is null
00206,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 osxapplauncher.mm:619 - 'Psal::AppLauncher' Pulse Secure Java Launcher successfully launched applet.
00187,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 jniclient.cpp:58 - 'Psal::JNIClient' JNIClient about to destroy Java VM instance.
00180,09 2021/12/27 ********* PulseApplication Pulse_secure_Application_Launcher p0000 t14F07 jniclient.cpp:62 - 'Psal::JNIClient' JNIClient exiting post DestroyJavaVM.

Thanks in advance

 

 

1 REPLY 1
r@yElr3y
Moderator

Re: Pulse Secure Application Launcher - M1 Max Could not launch java applets, restart browser and r

@gaugot It's a known issue, being investigated by our Dev team. Using M1 compatible JDK will only make the HOB applet to work but not JSAM Smiley Sad

PCS Expert
Pulse Connect Secure Certified Expert