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Pulse Secure Application Manager - Launches then imediatly shuts down.

New Member

Pulse Secure Application Manager - Launches then imediatly shuts down.

Hi,

 

Upon launching Windows Secure Application Manager the application will immmediatly shut down again, killing off any connection.

 

Please find below a list of errors from the debug log of a connection attempt:

00179,09 2017/12/20 09:02:30.600 1 Mike.Evans4 dsSamProxy.exe Proxy p6412 t36C4 install.cpp:602 - 'GAPCOMMON:get_tag' Failed to open key: system\currentcontrolset\services\kl1, error = 2

00179,09 2017/12/20 09:02:30.600 1 Mike.Evans4 dsSamProxy.exe Proxy p6412 t36C4 install.cpp:602 - 'GAPCOMMON:get_tag' Failed to open key: system\currentcontrolset\services\kl2, error = 2

00154,09 2017/12/20 09:02:30.601 1 Mike.Evans4 dsSamProxy.exe Proxy p6412 t36C4 samproxy.cpp:173 - 'dsSamProxy:ReadRebootValue' RegQueryValueEx() failed, err = 2

00165,09 2017/12/20 09:02:30.629 1 Mike.Evans4 dsSamProxy.exe Proxy p6412 tDE8 Config.cpp:380 - 'dsSamProxy:Confg' no server side passthrough applications defined (error 0)

00163,09 2017/12/20 09:02:31.057 1 Mike.Evans4 dsSamUI.exe SamUI p12080 tE84 Config.cpp:380 - 'dsSamProxy:Confg' no server side passthrough applications defined (error 0)

00126,09 2017/12/20 09:02:31.684 1 Mike.Evans4 dsSamProxy.exe Proxy p6412 t2FEC ncp.cpp:2032 - 'main' SSL connect failed. Error 12028

00158,09 2017/12/20 09:02:31.686 1 Mike.Evans4 dsSamProxy.exe Proxy p6412 tDE8 WorkerThread.cpp:2609 - 'DoNcpEstablishComplete' NCP_ESTABLISH_DONE: error, exiting...

00173,09 2017/12/20 09:02:31.689 3 Mike.Evans4 PulseSetupClient.exe PulseSetupClient p13832 t2FF4 dsSetupRequestHandler.cpp:594 - 'DSSetupRequestHandler::handleError()' Starting: 0

00154,09 2017/12/20 09:02:31.723 3 Mike.Evans4 dsSamProxy.exe Proxy p6412 tDE8 WorkerThread.cpp:1868 - 'DoNcpTeardownComplete' IVE session teardown, ncpError = 0

00149,09 2017/12/20 09:02:31.724 1 Mike.Evans4 dsSamProxy.exe Samnb p6412 tDE8 SAMNB.cpp:251 - 'SAMNBSmiley FrustratedFS_SetFilterMode' Failed to set filter mode, error: 6

00161,09 2017/12/20 09:02:31.724 1 Mike.Evans4 dsSamProxy.exe Samnb p6412 tDE8 SAMNB.cpp:306 - 'SAMNBSmiley FrustratedFS_SetNetBiosSupport' Failed to set NetBiosSupport to 0, error: 6

 

2 REPLIES 2
Moderator

Re: Pulse Secure Application Manager - Launches then imediatly shuts down.

Are you proxying Chrome, perchance (or have resources going through Chrome that are going through WSAM)?
Do you have all updates installed on your system?
Are you using a self-signed certificate or "standard" certificate?
Does this happen on all machines or only this one?
What version of Windows?
New Member

Re: Pulse Secure Application Manager - Launches then imediatly shuts down.

This is also happening for us on Windows 8 & Windows 10. Could you please provide the solution for this issue.