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Pulse Secure Connection Problem On MacOS

tnrayci
New Contributor

Pulse Secure Connection Problem On MacOS

Hello Pulse Secure Community

I use Pulse Secure 9.1.9 version on Macbook Pro Big sur.There is no problem with the first connection but when I disconnect cannot make the second connection without restarting the computer.How can i solve this problem?

4 REPLIES 4
bmurphree@myemma.com
Occasional Contributor

Re: Pulse Secure Connection Problem On MacOS

This is also a problem with 9.1.10. It seems to be a Big Sur problem, as I'm seeing the exact same issue on Apple M1 Silicon. It works the first time, but in my case, freezes during Compliance Checker for Anti-Virus (although it's connected). If you cancel the Compliance Checker, you lose the VPN connection as well and the app locks up. 

 

Short recommendation is not to use Big Sur with Pulse Secure until there's a full resolution.

zanyterp
Moderator

Re: Pulse Secure Connection Problem On MacOS

@bmurphee@myemma.com if you have not done so, please open a case with our support team
i am using big sur on my non-M1 without an issue

@tnrayci if you have not done so, please open a case with our support team so we can check. you can also test with disabling traffic enforcement
tnrayci
New Contributor

Re: Pulse Secure Connection Problem On MacOS

Hello

Thanks for your interest.

How can i disable to traffic enforcement?

zanyterp
Moderator

Re: Pulse Secure Connection Problem On MacOS

that is something that needs to be done on the role settings on the server. do you have admin access?