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Pulse Secure Connection Problem on MacOS

New Contributor

Pulse Secure Connection Problem on MacOS

Hello Pulse Secure Community

I use Pulse Secure 9.1.9 version on Macbook Pro Big sur.There is no problem with the first connection but when I disconnect cannot make the second connection without restarting the computer.How can i solve this problem?

2 REPLIES 2
Moderator

Re: Pulse Secure Connection Problem on MacOS

@tnrayci Please open a support ticket with us and provide Pulse Client debuglogs for review.

 

Pulse Client Logs:

1. Open Pulse Client.
2. File >> Logs >> Annotate >> "pulsetac"
3. File >> Logs >> Log level >> Detailed.
4. Replicate the issue.
5. File >> Logs >> Save as.

 

 

PCS Expert
Pulse Connect Secure Certified Expert
Moderator

Re: Pulse Secure Connection Problem on MacOS

please ask your admin to disable traffic enforcement (and then open a case with our suppor team)