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Pulse Secure Failing Compliance Check

koen
Occasional Visitor

Pulse Secure Failing Compliance Check

We have 1 machine that's failing to pass the compliance check in order to connect to VPN. It's failing with the message saying Windows Defender is out of date, files, or process cannot be found. The machine has Ciso Amp (Amp endpoint connector installed). When reviewing the logs I see the following. 

 

Antivirus Product details - Name : Windows Defender, State - 393488, Status : not enabled - not up-to-date
Antivirus Product details - Name : Cisco Secure Endpoint, State - 266240, Status : Enabled - up-to-date

 

All other machine configured the same are working fine. So far we've uninstall Cisco Amp and uninstalled Pulse Secure and reinstalled it with no luck.

1 REPLY 1
zanyterp
Moderator

Re: Pulse Secure Failing Compliance Check

what version of pulse are you using?
what version of windows are you using?
what version of pulse are you using?
what AV/FW are you wanting to check?