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Pulse Secure New Install - troubleshooting access

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Occasional Contributor

Pulse Secure New Install - troubleshooting access

Hi folks,

 

I have installed Pulse Secure (Hyper-V) VM.  I joined it to my domain, created a connection profile (static IP pool and Manual DNS IP).  I am connected using the Pulse client, receiving an IP address from the Pool successfully and the manual DNS IP.

 

However, I can not ping (or communicate) to anything on my internal network.  I've also created a Split Tunnel profile and included my internal IPv4 network id: 192.168.32.0/24.  But still unable to communicate with anything.

 

Any suggestions?

1 ACCEPTED SOLUTION

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New Contributor

Re: Pulse Secure New Install - troubleshooting access

Did you go here? Sounds like you don't have your network defined?

Resource Policies > VPN Tunneling Access Control



(admin edit: link removed)

 

View solution in original post

3 REPLIES 3
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Occasional Contributor

Re: Pulse Secure New Install - troubleshooting access

Just checking if anyone may have a suggestion?  I am getting connected from client, a good IP, same subnet, just can't ping anything or connect to anything.  

 

I am using the Pulse VM behind my Palo Alto firewall with a NAT rule that translates one of my external IPs to the internal IP assigned to the external interface on the Pulse VM (all ports open).  Get's connected, get IP, but can't communicate from there.

Highlighted
New Contributor

Re: Pulse Secure New Install - troubleshooting access

Did you go here? Sounds like you don't have your network defined?

Resource Policies > VPN Tunneling Access Control



(admin edit: link removed)

 

View solution in original post

Highlighted
Occasional Contributor

Re: Pulse Secure New Install - troubleshooting access

That was it!  Thank you!  I have not had a chance to find a good sucinct youtube video for setup.