Pulse Secure Setup Wizard ended prematurely

[greatlakes]

When installing the Pulse Secure applciation via web or local desktop I receive the error:

"Pulse Secure Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the finish button to exit the Setup Wizard."

Currently running Windows 10 without Kaspersky. 

[akanoon]

Hi GreatLakes, you may be running into a known issue with Kaspersky - please see https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB40851

[sohime_93]

Hello

We are trying to install pulse secure client on some laptops but the attached error is shown, we followed all the recommendations of pulse secure community as listed below but nothing solved the issue :

• install both versions 5.3 and 9.0 r2
• Disable all the security agents
• Remove Cisco AnyConnect agent
• Modify Windows to use the maximum number of filter drivers by setting the value of the following registry key to '14'.      

Is there any chance that your agent is not supporting window 10 Version 1803 (OS Build 17134.407) ? or there might any other reason for that failure.

[[email protected]]

Enable MSI logging using /l*vx switch command and start the installation. Wait for the installation to rollback, and open the MSI log file >> search/fold using the search string "Entrypoint" (without quotes/match case), which will help you to identify the specific install action which is failing.

Update this thread with the entrypoint name, followed by executed start/stop action below the entrypoint content.

[v.narrainen]

Hello,

I am having a similar issue with Pulse Secure installation on a Windows 10 (version 1803) laptop.

Installation does not complete and performs rollback.

I ran the setup via the msiexec command, here are the errors I get :

MSI (s) (A0:E8) [13:17:03:347]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI63B5.tmp, Entrypoint: DisableTDIDriver
MSI (s) (A0:10) [13:17:03:347]: Generating random cookie.
MSI (s) (A0:10) [13:17:03:350]: Created Custom Action Server with PID 1364 (0x554).
MSI (s) (A0:88) [13:17:03:393]: Running as a service.
MSI (s) (A0:88) [13:17:03:396]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
MSI (s) (A0!9C) [13:17:03:440]: Creating MSIHANDLE (2446) of type 790531 for thread 1948
JamInstallerHelper 13:17:03 : >> DisableTDIDriver
MSI (s) (A0!9C) [13:17:03:441]: Closing MSIHANDLE (2446) of type 790531 for thread 1948
MSI (s) (A0!9C) [13:17:03:442]: Creating MSIHANDLE (2447) of type 790531 for thread 1948
JamInstallerHelper 13:17:03 : Device guard machine detected os Windows 10 (1803) platform x64
MSI (s) (A0!9C) [13:17:03:443]: Closing MSIHANDLE (2447) of type 790531 for thread 1948
MSI (s) (A0!9C) [13:17:03:443]: Creating MSIHANDLE (2448) of type 790531 for thread 1948
JamInstallerHelper 13:17:03 : Device Guard machine detected
MSI (s) (A0!9C) [13:17:03:443]: Closing MSIHANDLE (2448) of type 790531 for thread 1948
MSI (s) (A0!9C) [13:17:03:444]: Creating MSIHANDLE (2449) of type 790531 for thread 1948
JamInstallerHelper 13:17:03 : OpenServiceW failed with Error# 1060
MSI (s) (A0!9C) [13:17:03:445]: Closing MSIHANDLE (2449) of type 790531 for thread 1948
MSI (s) (A0!9C) [13:17:03:445]: Creating MSIHANDLE (2450) of type 790531 for thread 1948
JamInstallerHelper 13:17:03 : << DisableTDIDriver
MSI (s) (A0!9C) [13:17:03:446]: Closing MSIHANDLE (2450) of type 790531 for thread 1948
MSI (s) (A0:E8) [13:17:03:446]: Closing MSIHANDLE (2445) of type 790536 for thread 11112
MSI (s) (A0:68) [13:17:03:447]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,)

----

MSI (s) (A04) [13:17:11:042]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI81C2.tmp, Entrypoint: InstallDriverPackages
MSI (s) (A0!18) [13:17:11:072]: Creating MSIHANDLE (2475) of type 790531 for thread 3096
DIFXAPP: ENTER: InstallDriverPackages()
MSI (s) (A0!18) [13:17:11:073]: Closing MSIHANDLE (2475) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:073]: Creating MSIHANDLE (2476) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'DIFxApp Version' is '2.1'.
MSI (s) (A0!18) [13:17:11:073]: Closing MSIHANDLE (2476) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:074]: Creating MSIHANDLE (2477) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'UI Level' is '5'.
MSI (s) (A0!18) [13:17:11:074]: Closing MSIHANDLE (2477) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:074]: Creating MSIHANDLE (2478) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'componentId' is '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}'.
MSI (s) (A0!18) [13:17:11:075]: Closing MSIHANDLE (2478) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:075]: Creating MSIHANDLE (2479) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'componentPath' is 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\'.
MSI (s) (A0!18) [13:17:11:075]: Closing MSIHANDLE (2479) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:075]: Creating MSIHANDLE (2480) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'flags' is 0x1F.
MSI (s) (A0!18) [13:17:11:076]: Closing MSIHANDLE (2480) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:076]: Creating MSIHANDLE (2481) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'installState' is '2'.
MSI (s) (A0!18) [13:17:11:077]: Closing MSIHANDLE (2481) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:077]: Creating MSIHANDLE (2482) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'ProductName' is 'Pulse Secure'.
MSI (s) (A0!18) [13:17:11:078]: Closing MSIHANDLE (2482) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:078]: Creating MSIHANDLE (2483) of type 790531 for thread 3096
DIFXAPP: INFO: 'CustomActionData' property 'ManufacturerName' is 'Pulse Secure, LLC'.
MSI (s) (A0!18) [13:17:11:079]: Closing MSIHANDLE (2483) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:079]: Creating MSIHANDLE (2484) of type 790531 for thread 3096
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-724626223-3445181998-3784818427-6259'.
MSI (s) (A0!18) [13:17:11:080]: Closing MSIHANDLE (2484) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:080]: Creating MSIHANDLE (2485) of type 790531 for thread 3096
DIFXAPP: INFO: opening HKEY_USERS\S-1-5-21-724626223-3445181998-3784818427-6259\Software\Microsoft\Windows\CurrentVersion\DIFxApp\Components\{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9} (User's SID: 'S-1-5-21-724626223-3445181998-3784818427-6259') ...
MSI (s) (A0!18) [13:17:11:081]: Closing MSIHANDLE (2485) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:081]: Creating MSIHANDLE (2486) of type 790531 for thread 3096
DIFXAPP: INFO: ENTER: DriverPackageInstallW
MSI (s) (A0!18) [13:17:11:082]: Closing MSIHANDLE (2486) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:114]: Creating MSIHANDLE (2487) of type 790531 for thread 3096
DIFXAPP: INFO: Copied 'jnprns.inf' to driver store...
MSI (s) (A0!18) [13:17:11:115]: Closing MSIHANDLE (2487) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:119]: Creating MSIHANDLE (2488) of type 790531 for thread 3096
DIFXAPP: INFO: Copied 'jnprns.cat' to driver store...
MSI (s) (A0!18) [13:17:11:120]: Closing MSIHANDLE (2488) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:122]: Creating MSIHANDLE (2489) of type 790531 for thread 3096
DIFXAPP: INFO: Commiting queue...
MSI (s) (A0!18) [13:17:11:123]: Closing MSIHANDLE (2489) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:125]: Creating MSIHANDLE (2490) of type 790531 for thread 3096
DIFXAPP: INFO: Copied file: 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.sys' -> 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.sys'.
MSI (s) (A0!18) [13:17:11:126]: Closing MSIHANDLE (2490) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:11:363]: Creating MSIHANDLE (2491) of type 790531 for thread 3096
DIFXAPP: INFO: installing network driver 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'
MSI (s) (A0!18) [13:17:11:363]: Closing MSIHANDLE (2491) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:452]: Creating MSIHANDLE (2492) of type 790531 for thread 3096
DIFXAPP: ERROR: Error 0x80070005 encountered while installing the inf 'C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf'. Unable to install network component 'jnprns'
MSI (s) (A0!18) [13:17:12:453]: Closing MSIHANDLE (2492) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:453]: Creating MSIHANDLE (2493) of type 790531 for thread 3096
DIFXAPP: ERROR: Failed to install the network driver INF C:\WINDOWS\system32\DRVSTORE\jnprns_260C6334D987C71B41EC39304CE4AE75D6794E54\jnprns.inf. Error code 0x643
MSI (s) (A0!18) [13:17:12:454]: Closing MSIHANDLE (2493) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:455]: Creating MSIHANDLE (2494) of type 790531 for thread 3096
DIFXAPP: ERROR: The driver installation failed. Attempting to undo system changes ... (Error code 0x643: Fatal error during installation.)
MSI (s) (A0!18) [13:17:12:456]: Closing MSIHANDLE (2494) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:577]: Creating MSIHANDLE (2495) of type 790531 for thread 3096
DIFXAPP: INFO: Successfully removed '{9AC1F0E9-DE2F-4B2D-910C-65CAEE9153D9}' from reference list of driver store entry ''
MSI (s) (A0!18) [13:17:12:578]: Closing MSIHANDLE (2495) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:581]: Creating MSIHANDLE (2496) of type 790531 for thread 3096
DIFXAPP: INFO: Driver Store entry '' removed.
MSI (s) (A0!18) [13:17:12:582]: Closing MSIHANDLE (2496) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:582]: Creating MSIHANDLE (2497) of type 790531 for thread 3096
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x643)
MSI (s) (A0!18) [13:17:12:583]: Closing MSIHANDLE (2497) of type 790531 for thread 3096
MSI (s) (A0!18) [13:17:12:583]: Creating MSIHANDLE (2498) of type 790531 for thread 3096
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files (x86)\Common Files\Juniper Networks\JNPRNA\Drivers\jnprns\jnprns.inf'

[[email protected]]

Hi,

What version of pulse client you're trying to install?

From the logs, I can see two failures...

1) TDI driver installation failure due to Device Guard enabled on Windows 1803 (not sure, it's going to affect the installation... I know it will cause issues if we you're going to use SAM proxy feature using Pulse client).

2) Network driver installation is getting failed. One thing I notice is that the copied driver file is not missing/gets deleted ( hence it may not be related to third party software conflict issue)

What about the MaxNumFilters value set on the registry???.. please check under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\MaxNumFilters... Change it to 14..if it's set to 8 (default).

Anyway, to rule out the third party conflict issue and device guard intervention.. please disable device guard and uninstall any security/protection softwares installed on the machine and attempt the installation.

Let me know how it goes..

[Peter]

I've been trying to get this software installed but it keeps rolling back. I don't have any softeware from Kaspersky running and I disabled Windows Defender right now. 

It keeps rolling back, I tried to add the MaxNum and set is to 14. Rebooted afterwards and still it won't install. 

When I run the command option with the logs, there are no hits on the word Entrypoint.

Help

[zanyterp]

@v.narrainen: can you disable device guard and test again, please?
alternately, can you upgrade to Pulse client 9.0R3.2 and test?

[[email protected]]

Can you send the MSI install logs to me for a quick review?

[Peter]

=== Logging started: 18-4-2019  15:20:03 ===
Action 15:20:03: INSTALL. 
Action start 15:20:03: INSTALL.
Action 15:20:03: ProgramFilesFolder.5A3F77F0_8507_4D4F_A6FF_904819ABCE8A. 
Action start 15:20:03: ProgramFilesFolder.5A3F77F0_8507_4D4F_A6FF_904819ABCE8A.
Action ended 15:20:03: ProgramFilesFolder.5A3F77F0_8507_4D4F_A6FF_904819ABCE8A. Return value 1.
Action 15:20:03: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. 
Action start 15:20:03: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action ended 15:20:03: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:03: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. 
Action start 15:20:03: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action ended 15:20:03: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:03: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. 
Action start 15:20:03: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action ended 15:20:03: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:03: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. 
Action start 15:20:03: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action ended 15:20:03: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:03: CommonAppDataFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. 
Action start 15:20:03: CommonAppDataFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8.
Action ended 15:20:03: CommonAppDataFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. Return value 1.
Action 15:20:03: CommonFilesFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. 
Action start 15:20:03: CommonFilesFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8.
Action ended 15:20:03: CommonFilesFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. Return value 1.
Action 15:20:03: CommonFilesFolder.A9D0F2E9_D22C_4019_B18F_33B2EEFC0F71. 
Action start 15:20:03: CommonFilesFolder.A9D0F2E9_D22C_4019_B18F_33B2EEFC0F71.
Action ended 15:20:03: CommonFilesFolder.A9D0F2E9_D22C_4019_B18F_33B2EEFC0F71. Return value 1.
Action 15:20:03: CommonFilesFolder.683272CB_10A2_4CFA_822E_0BB92B1C68D3. 
Action start 15:20:03: CommonFilesFolder.683272CB_10A2_4CFA_822E_0BB92B1C68D3.
Action ended 15:20:03: CommonFilesFolder.683272CB_10A2_4CFA_822E_0BB92B1C68D3. Return value 1.
Action 15:20:03: CommonFilesFolder.D7CCF602_E814_4416_8EC5_24D6FEA3289C. 
Action start 15:20:03: CommonFilesFolder.D7CCF602_E814_4416_8EC5_24D6FEA3289C.
Action ended 15:20:03: CommonFilesFolder.D7CCF602_E814_4416_8EC5_24D6FEA3289C. Return value 1.
Action 15:20:03: CommonFilesFolder.09558737_3E21_4C64_894B_5F67729A7ED0. 
Action start 15:20:03: CommonFilesFolder.09558737_3E21_4C64_894B_5F67729A7ED0.
Action ended 15:20:03: CommonFilesFolder.09558737_3E21_4C64_894B_5F67729A7ED0. Return value 1.
Action 15:20:03: CommonFilesFolder.34C340EE_B1F9_442D_901E_D43CD5E6BD8E. 
Action start 15:20:03: CommonFilesFolder.34C340EE_B1F9_442D_901E_D43CD5E6BD8E.
Action ended 15:20:03: CommonFilesFolder.34C340EE_B1F9_442D_901E_D43CD5E6BD8E. Return value 1.
Action 15:20:03: CommonFilesFolder.425BC193_DA40_43D9_A60C_58B83A5A7CB1. 
Action start 15:20:03: CommonFilesFolder.425BC193_DA40_43D9_A60C_58B83A5A7CB1.
Action ended 15:20:03: CommonFilesFolder.425BC193_DA40_43D9_A60C_58B83A5A7CB1. Return value 1.
Action 15:20:03: CommonFilesFolder.5C20FDE1_F666_44A2_BC51_B977CBC04931. 
Action start 15:20:03: CommonFilesFolder.5C20FDE1_F666_44A2_BC51_B977CBC04931.
Action ended 15:20:03: CommonFilesFolder.5C20FDE1_F666_44A2_BC51_B977CBC04931. Return value 1.
Action 15:20:03: CommonFilesFolder.DA760249_D954_4434_AE27_2839983A24DB. 
Action start 15:20:03: CommonFilesFolder.DA760249_D954_4434_AE27_2839983A24DB.
Action ended 15:20:03: CommonFilesFolder.DA760249_D954_4434_AE27_2839983A24DB. Return value 1.
Action 15:20:03: CommonFilesFolder.65FB1200_63CC_438E_9272_FB2EB32F8B3D. 
Action start 15:20:03: CommonFilesFolder.65FB1200_63CC_438E_9272_FB2EB32F8B3D.
Action ended 15:20:03: CommonFilesFolder.65FB1200_63CC_438E_9272_FB2EB32F8B3D. Return value 1.
Action 15:20:03: CommonFilesFolder.A3419F89_923B_4BF7_A233_BB3995E06714. 
Action start 15:20:03: CommonFilesFolder.A3419F89_923B_4BF7_A233_BB3995E06714.
Action ended 15:20:03: CommonFilesFolder.A3419F89_923B_4BF7_A233_BB3995E06714. Return value 1.
Action 15:20:03: ProgramMenuFolder.A3419F89_923B_4BF7_A233_BB3995E06714. 
Action start 15:20:03: ProgramMenuFolder.A3419F89_923B_4BF7_A233_BB3995E06714.
Action ended 15:20:03: ProgramMenuFolder.A3419F89_923B_4BF7_A233_BB3995E06714. Return value 1.
Action 15:20:03: CommonFilesFolder.62178C6F_1491_419F_BC6F_3941F50FBEF9. 
Action start 15:20:03: CommonFilesFolder.62178C6F_1491_419F_BC6F_3941F50FBEF9.
Action ended 15:20:03: CommonFilesFolder.62178C6F_1491_419F_BC6F_3941F50FBEF9. Return value 1.
Action 15:20:03: CommonAppDataFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. 
Action start 15:20:03: CommonAppDataFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939.
Action ended 15:20:03: CommonAppDataFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. Return value 1.
Action 15:20:03: CommonFilesFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. 
Action start 15:20:03: CommonFilesFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939.
Action ended 15:20:03: CommonFilesFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. Return value 1.
Action 15:20:03: AppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:03: AppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:03: AppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:03: CommonAppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:03: CommonAppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:03: CommonAppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:03: CommonFilesFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:03: CommonFilesFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:03: CommonFilesFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:03: FindRelatedProducts. Searching for related applications
Action start 15:20:03: FindRelatedProducts.
Action ended 15:20:03: FindRelatedProducts. Return value 1.
Action 15:20:03: PrepareDlg. 
Action start 15:20:03: PrepareDlg.
Info 2898.For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height.
Info 2898.For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 29 pixels height.
Action 15:20:03: PrepareDlg. Dialog created
Action ended 15:20:03: PrepareDlg. Return value 1.
Action 15:20:03: AppSearch. Searching for installed applications
Action start 15:20:03: AppSearch.
AppSearch: Property: JAM_CLIENT_FOUND, Signature: ACCESS_MANAGER
AppSearch: Property: JUNIPER_SERVICE_FOUND, Signature: JUNIPER_ACCESS_SERVICE
AppSearch: Property: PREVIOUS_PULSE_FOUND, Signature: PULSE_DIR
AppSearch: Property: PREVIOUS_JUNOS_PULSE_FOUND, Signature: JUNOS_PULSE_DIR
AppSearch: Property: PREVIOUS_PULSE_SECURE_FOUND, Signature: PULSE_SECURE_DIR
AppSearch: Property: OAC_FOUND, Signature: OAC
AppSearch: Property: OLD_OAC_FOUND, Signature: OLD_OAC
AppSearch: Property: JUNIPERPULSEEXE_EXISTS, Signature: JUNIPERPULSEEXE_DIRSEARCH
AppSearch: Property: SERVICE_EXISTS.1AE1994A_14A3_458C_ACA8_E4EF3718820B, Signature: FINDSERVICE.1AE1994A_14A3_458C_ACA8_E4EF3718820B
AppSearch: Property: LOGLEVEL.1AE1994A_14A3_458C_ACA8_E4EF3718820B, Signature: RegLogLevel.1AE1994A_14A3_458C_ACA8_E4EF3718820B
AppSearch: Property: LOGSIZE.1AE1994A_14A3_458C_ACA8_E4EF3718820B, Signature: RegLogSize.1AE1994A_14A3_458C_ACA8_E4EF3718820B
AppSearch: Property: JUNIPER_SERVICE_EXISTS.1AE1994A_14A3_458C_ACA8_E4EF3718820B, Signature: FIND_JUNIPER_SERVICE.1AE1994A_14A3_458C_ACA8_E4EF3718820B
AppSearch: Property: DEVICEIDUSER.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939, Signature: RegKey1.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939
AppSearch: Property: DEVICEIDMACHINE.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939, Signature: RegKey2.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939
AppSearch: Property: JNPRNA_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E, Signature: R_JNPRNA_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E
AppSearch: Property: NDISIM_PROTOCOL_RECEIVE_DISABLE_RECEIVE_WRAPPING.34C340EE_B1F9_442D_901E_D43CD5E6BD8E, Signature: R_NDISIM_PROTOCOL_RECEIVE_DISABLE_RECEIVE_WRAPPING.34C340EE_B1F9_442D_901E_D43CD5E6BD8E
AppSearch: Property: JNPRNS_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E, Signature: R_JNPRNS_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E
AppSearch: Property: JNPRVAMGR_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E, Signature: R_JNPRVAMGR_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E
AppSearch: Property: JNPRVA_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E, Signature: R_JNPRVA_DRIVERSTORE.34C340EE_B1F9_442D_901E_D43CD5E6BD8E
AppSearch: Property: TDI_PENDING_REBOOT_DETECTED, Signature: DetectExistingDriver.09558737_3E21_4C64_894B_5F67729A7ED0
AppSearch: Property: TDI_DRIVER_FOUND.09558737_3E21_4C64_894B_5F67729A7ED0, Signature: DetectTdiDriver.09558737_3E21_4C64_894B_5F67729A7ED0
Action ended 15:20:03: AppSearch. Return value 1.
Action 15:20:03: LaunchConditions. Evaluating launch conditions
Action start 15:20:03: LaunchConditions.
Action ended 15:20:03: LaunchConditions. Return value 1.
Action 15:20:03: ValidateProductID. 
Action start 15:20:03: ValidateProductID.
Action ended 15:20:03: ValidateProductID. Return value 1.
Action 15:20:03: CostInitialize. Computing space requirements
Action start 15:20:03: CostInitialize.
Action ended 15:20:03: CostInitialize. Return value 1.
Action 15:20:03: FileCost. Computing space requirements
Action start 15:20:03: FileCost.
Action ended 15:20:03: FileCost. Return value 1.
Action 15:20:03: CostFinalize. Computing space requirements
Action start 15:20:03: CostFinalize.
Action ended 15:20:03: CostFinalize. Return value 1.
Action 15:20:03: WelcomeDlg. 
Action start 15:20:03: WelcomeDlg.
Action 15:20:03: WelcomeDlg. Dialog created
Info 2898.For WixUI_Font_Title textstyle, the system created a 'Tahoma' font, in 0 character set, of 22 pixels height.
Action 15:20:04: VerifyReadyDlg. Dialog created
Action ended 15:20:05: WelcomeDlg. Return value 1.
Action 15:20:05: ProgressDlg. 
Action start 15:20:05: ProgressDlg.
Action 15:20:05: ProgressDlg. Dialog created
Action ended 15:20:05: ProgressDlg. Return value 1.
Action 15:20:05: ExecuteAction. 
Action start 15:20:05: ExecuteAction.
Action 15:20:07: INSTALL. 
Action start 15:20:07: INSTALL.
Action 15:20:07: ProgramFilesFolder.5A3F77F0_8507_4D4F_A6FF_904819ABCE8A. 
Action start 15:20:07: ProgramFilesFolder.5A3F77F0_8507_4D4F_A6FF_904819ABCE8A.
Action ended 15:20:07: ProgramFilesFolder.5A3F77F0_8507_4D4F_A6FF_904819ABCE8A. Return value 1.
Action 15:20:07: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. 
Action start 15:20:07: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action ended 15:20:07: WindowsFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:07: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. 
Action start 15:20:07: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E.
Action ended 15:20:07: SystemFolder.4F6D20F0_CCE5_1492_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:07: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. 
Action start 15:20:07: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action ended 15:20:07: WindowsFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:07: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. 
Action start 15:20:07: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E.
Action ended 15:20:07: SystemFolder.844EFBA7_1C24_93B2_FF1F_C8B3B9A1E18E. Return value 1.
Action 15:20:07: CommonAppDataFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. 
Action start 15:20:07: CommonAppDataFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8.
Action ended 15:20:07: CommonAppDataFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. Return value 1.
Action 15:20:07: CommonFilesFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. 
Action start 15:20:07: CommonFilesFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8.
Action ended 15:20:07: CommonFilesFolder.76C6E45C_7B44_420A_B7F7_93DCC209F4A8. Return value 1.
Action 15:20:07: CommonFilesFolder.A9D0F2E9_D22C_4019_B18F_33B2EEFC0F71. 
Action start 15:20:07: CommonFilesFolder.A9D0F2E9_D22C_4019_B18F_33B2EEFC0F71.
Action ended 15:20:07: CommonFilesFolder.A9D0F2E9_D22C_4019_B18F_33B2EEFC0F71. Return value 1.
Action 15:20:07: CommonFilesFolder.683272CB_10A2_4CFA_822E_0BB92B1C68D3. 
Action start 15:20:07: CommonFilesFolder.683272CB_10A2_4CFA_822E_0BB92B1C68D3.
Action ended 15:20:07: CommonFilesFolder.683272CB_10A2_4CFA_822E_0BB92B1C68D3. Return value 1.
Action 15:20:07: CommonFilesFolder.D7CCF602_E814_4416_8EC5_24D6FEA3289C. 
Action start 15:20:07: CommonFilesFolder.D7CCF602_E814_4416_8EC5_24D6FEA3289C.
Action ended 15:20:07: CommonFilesFolder.D7CCF602_E814_4416_8EC5_24D6FEA3289C. Return value 1.
Action 15:20:07: CommonFilesFolder.09558737_3E21_4C64_894B_5F67729A7ED0. 
Action start 15:20:07: CommonFilesFolder.09558737_3E21_4C64_894B_5F67729A7ED0.
Action ended 15:20:07: CommonFilesFolder.09558737_3E21_4C64_894B_5F67729A7ED0. Return value 1.
Action 15:20:07: CommonFilesFolder.34C340EE_B1F9_442D_901E_D43CD5E6BD8E. 
Action start 15:20:07: CommonFilesFolder.34C340EE_B1F9_442D_901E_D43CD5E6BD8E.
Action ended 15:20:07: CommonFilesFolder.34C340EE_B1F9_442D_901E_D43CD5E6BD8E. Return value 1.
Action 15:20:07: CommonFilesFolder.425BC193_DA40_43D9_A60C_58B83A5A7CB1. 
Action start 15:20:07: CommonFilesFolder.425BC193_DA40_43D9_A60C_58B83A5A7CB1.
Action ended 15:20:07: CommonFilesFolder.425BC193_DA40_43D9_A60C_58B83A5A7CB1. Return value 1.
Action 15:20:07: CommonFilesFolder.5C20FDE1_F666_44A2_BC51_B977CBC04931. 
Action start 15:20:07: CommonFilesFolder.5C20FDE1_F666_44A2_BC51_B977CBC04931.
Action ended 15:20:07: CommonFilesFolder.5C20FDE1_F666_44A2_BC51_B977CBC04931. Return value 1.
Action 15:20:07: CommonFilesFolder.DA760249_D954_4434_AE27_2839983A24DB. 
Action start 15:20:07: CommonFilesFolder.DA760249_D954_4434_AE27_2839983A24DB.
Action ended 15:20:07: CommonFilesFolder.DA760249_D954_4434_AE27_2839983A24DB. Return value 1.
Action 15:20:07: CommonFilesFolder.65FB1200_63CC_438E_9272_FB2EB32F8B3D. 
Action start 15:20:07: CommonFilesFolder.65FB1200_63CC_438E_9272_FB2EB32F8B3D.
Action ended 15:20:07: CommonFilesFolder.65FB1200_63CC_438E_9272_FB2EB32F8B3D. Return value 1.
Action 15:20:07: CommonFilesFolder.A3419F89_923B_4BF7_A233_BB3995E06714. 
Action start 15:20:07: CommonFilesFolder.A3419F89_923B_4BF7_A233_BB3995E06714.
Action ended 15:20:07: CommonFilesFolder.A3419F89_923B_4BF7_A233_BB3995E06714. Return value 1.
Action 15:20:07: ProgramMenuFolder.A3419F89_923B_4BF7_A233_BB3995E06714. 
Action start 15:20:07: ProgramMenuFolder.A3419F89_923B_4BF7_A233_BB3995E06714.
Action ended 15:20:07: ProgramMenuFolder.A3419F89_923B_4BF7_A233_BB3995E06714. Return value 1.
Action 15:20:07: CommonFilesFolder.62178C6F_1491_419F_BC6F_3941F50FBEF9. 
Action start 15:20:07: CommonFilesFolder.62178C6F_1491_419F_BC6F_3941F50FBEF9.
Action ended 15:20:07: CommonFilesFolder.62178C6F_1491_419F_BC6F_3941F50FBEF9. Return value 1.
Action 15:20:07: CommonAppDataFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. 
Action start 15:20:07: CommonAppDataFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939.
Action ended 15:20:07: CommonAppDataFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. Return value 1.
Action 15:20:07: CommonFilesFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. 
Action start 15:20:07: CommonFilesFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939.
Action ended 15:20:07: CommonFilesFolder.DFBE4F03_E4C8_412F_B94B_21D8DB4D5939. Return value 1.
Action 15:20:07: AppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:07: AppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:07: AppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:07: CommonAppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:07: CommonAppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:07: CommonAppDataFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:07: CommonFilesFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:07: CommonFilesFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:07: CommonFilesFolder.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:07: FindRelatedProducts. Searching for related applications
Action start 15:20:07: FindRelatedProducts.
Action ended 15:20:07: FindRelatedProducts. Return value 0.
Action 15:20:07: IsPreviousCredProvInstalled.A3419F89_923B_4BF7_A233_BB3995E06714. 
Action start 15:20:07: IsPreviousCredProvInstalled.A3419F89_923B_4BF7_A233_BB3995E06714.
Action ended 15:20:07: IsPreviousCredProvInstalled.A3419F89_923B_4BF7_A233_BB3995E06714. Return value 1.
Action 15:20:07: Vista_SetLogPath.1AE1994A_14A3_458C_ACA8_E4EF3718820B. 
Action start 15:20:07: Vista_SetLogPath.1AE1994A_14A3_458C_ACA8_E4EF3718820B.
Action ended 15:20:07: Vista_SetLogPath.1AE1994A_14A3_458C_ACA8_E4EF3718820B. Return value 1.
Action 15:20:07: dll_imm_CheckJunosPulseVersion. 
Action start 15:20:07: dll_imm_CheckJunosPulseVersion.
Action ended 15:20:07: dll_imm_CheckJunosPulseVersion. Return value 0.
Action 15:20:07: AppSearch. Searching for installed applications
Action start 15:20:07: AppSearch.
Action ended 15:20:07: AppSearch. Return value 0.
Action 15:20:07: LaunchConditions. Evaluating launch conditions
Action start 15:20:07: LaunchConditions.
Action ended 15:20:07: LaunchConditions. Return value 1.
Action 15:20:07: SetCONFIGFILE. 
Action start 15:20:07: SetCONFIGFILE.
Action ended 15:20:07: SetCONFIGFILE. Return value 1.
Action 15:20:07: SetBRANDINGFILE. 
Action start 15:20:07: SetBRANDINGFILE.
Action ended 15:20:07: SetBRANDINGFILE. Return value 1.
Action 15:20:07: SetSTANDALONE. 
Action start 15:20:07: SetSTANDALONE.
Action ended 15:20:07: SetSTANDALONE. Return value 1.
Action 15:20:07: SetJNPRNA_PRODUCT. 
Action start 15:20:07: SetJNPRNA_PRODUCT.
Action ended 15:20:07: SetJNPRNA_PRODUCT. Return value 1.
Action 15:20:07: ValidateProductID. 
Action start 15:20:07: ValidateProductID.
Action ended 15:20:07: ValidateProductID. Return value 1.
Action 15:20:07: CostInitialize. Computing space requirements
Action start 15:20:07: CostInitialize.
Action ended 15:20:07: CostInitialize. Return value 1.
Action 15:20:07: FileCost. Computing space requirements
Action start 15:20:07: FileCost.
Action ended 15:20:07: FileCost. Return value 1.
Action 15:20:07: CostFinalize. Computing space requirements
Action start 15:20:07: CostFinalize.
Action ended 15:20:07: CostFinalize. Return value 1.
Action 15:20:07: StopPulseTray.A3419F89_923B_4BF7_A233_BB3995E06714. 
Action start 15:20:07: StopPulseTray.A3419F89_923B_4BF7_A233_BB3995E06714.
Info 1721.There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: StopPulseTray.A3419F89_923B_4BF7_A233_BB3995E06714, location: C:\Program Files (x86)\Common Files\Pulse Secure\JamUI\, command: "C:\Program Files (x86)\Common Files\Pulse Secure\JamUI\pulse.exe" -stop 
Action ended 15:20:07: StopPulseTray.A3419F89_923B_4BF7_A233_BB3995E06714. Return value 1.
Action 15:20:07: SetWixShellExecTarget. 
Action start 15:20:07: SetWixShellExecTarget.
Action ended 15:20:07: SetWixShellExecTarget. Return value 1.
Action 15:20:07: InstallValidate. Validating install
Action start 15:20:07: InstallValidate.
Action ended 15:20:07: InstallValidate. Return value 1.