cancel
Showing results for 
Search instead for 
Did you mean: 

Pulse Secure Support Licenses

DI
Occasional Contributor

Pulse Secure Support Licenses

Hi All,

Do l need to apply/or activate a support licenses on the support portal of device GUI for my Pulse PSA when renewed the support (e.g Platinum or Gold Protection Services support)?

Thank you,
Myky
2 REPLIES 2
Community Manager

Re: Pulse Secure Support Licenses

Hello Myky,

If the service was renewed on a perpetual license, then no additional action is required. If the service was renewed on a subscription license (if the license has an expiration date), then you will need to generate a new license string on https://my.pulsesecure.net and install the new license on the PCS device.
DI
Occasional Contributor

Re: Pulse Secure Support Licenses

Great! Thanks