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Pulse Secure Terminal Services Client An internal state error has occurred

dhlao
Occasional Contributor

Pulse Secure Terminal Services Client An internal state error has occurred

This problem happen to some of the servers only on both Terminal Services and WSAM Destinations. So, I think I might miss something. But what could possibly go wrong ?
3 REPLIES 3
zanyterp
Moderator

Re: Pulse Secure Terminal Services Client An internal state error has occurred

What version of the PCS?
What browsers?
dhlao
Occasional Contributor

Re: Pulse Secure Terminal Services Client An internal state error has occurred

Version is 8.2R5.1 (build 50797). Web browser is IE11.
Those servers which can't remote to are belong to another subnet.
zanyterp
Moderator

Re: Pulse Secure Terminal Services Client An internal state error has occurred

Thank you
Is it a valid statement, then, that terminal service targets on the same subnet are working?
Does ping/traceroute work from the PCS to the target?
I would recommend opening a case, if you have not yet, with our support team for further investigation